Strategic Account Manager

Role Overview

We are seeking a seasoned Strategic Account Manager to join a thriving Irish firm specializing in Managed IT, Cyber Security, and Cloud Services. This company is embarking on an ambitious expansion, with substantial investments in AI, automation, cybersecurity, and cloud technologies, aiming to double its size within three years. This position involves managing a portfolio of 20–30 key strategic clients, fostering trusted partnerships, and guiding them toward optimal technology solutions rather than merely executing transactional sales.

Key Responsibilities

• Oversee and nurture a portfolio of strategic client accounts.
• Establish and maintain relationships with business owners, IT managers, and senior decision-makers.
• Lead strategic discussions and Quarterly Business Reviews with clients.
• Assist customers in developing technology roadmaps aligned with their goals.
• Identify prospects and opportunities across Managed IT, Cyber Security, Microsoft 365, Azure, Cloud, AI, and related professional services.
• Expand recurring revenue streams within existing accounts.
• Advance qualified leads generated by marketing and business development efforts.
• Serve as the commercial lead and trusted consultant for client accounts.

Candidate Profile

Ideal candidates currently hold roles in Account Management, IT Solutions Sales, Managed Services, Cyber Security, Cloud Services, or Technology Consulting. We also welcome talented consultative B2B Account Managers from other industries with a keen interest in technology.

• Proven expertise in building and managing client relationships.
• Strong commercial insight with the ability to spot opportunities naturally.
• Consultative sales approach prioritizing understanding client needs.
• Excellent communication and negotiation skills.
• Detail-oriented with strong organizational abilities.
• Collaborative mindset and team player.
• Curiosity and eagerness for continuous learning.

Familiarity with Microsoft 365, Azure, Managed Services, or Cyber Security is a plus but not mandatory for the right candidate.

Compensation and Benefits

• Base salary of €60,000 annually.
• Uncapped commission with on-target earnings around €80,000.
• Clear, gross-profit-based commission system.
• Hybrid working arrangements.
• Mileage reimbursement.
• Access to virtual health advisory services.
• Opportunities for ongoing professional development.
• Exposure to cutting-edge AI and Cyber Security technologies.
• Chance to significantly contribute to the growth trajectory of an innovative Irish technology firm.

Additional Information

This position suits individuals who prefer cultivating enduring client partnerships over pursuing short-term transactions and desire to have a meaningful impact on a technology company's next growth phase.