Strategic Account Manager

About TrendAI

TrendAI™, a division of Trend Micro, leads globally in AI security and enterprise solutions, offering organizations comprehensive AI insights and security measures designed to foster confidence, drive innovation, and minimize risk. We seek committed individuals eager to collaborate with top professionals and influence the future of AI security.

Role Summary

The Strategic Account Manager (SAM) based in the UAE will actively promote and sell TrendAI’s products and services to major enterprise clients. This role demands exceeding sales targets through direct customer engagement and partnerships with resellers and global system integrators.

Key Responsibilities

• Serve as the primary liaison and account lead for assigned clients, aligning with the Client Value Proposition.
• Collaborate with clients to understand their needs, initiatives, and strategic business direction; act as a trusted advisor on IT and cybersecurity best practices and solutions.
• Support and provide backup assistance to client teams as needed.
• Be recognized internally as the main expert for your assigned client portfolio.
• Work closely with internal teams including Technical, Regional Account Managers, and Marketing to align customer goals and performance metrics.
• Proactively generate and pursue opportunities with enterprise customers.
• Maintain accurate sales forecasts and use TrendAI’s sales tools and account plans diligently.
• Keep updated on industry trends, competitors, and product offerings.

Additional Duties

• Attend relevant industry conferences, trade shows, and seminars.
• Assist in planning and executing promotional programs for TrendAI.
• Document and update all client-related information reliably in Salesforce.

Experience and Qualifications

• Minimum of 5 years in Account Management within IT or security solutions sectors.
• Experience engaging clients in Oil & Gas, Government, BFSI, and Commercial sectors.
• Proven ability to influence and engage at the C-level.
• Knowledge of cybersecurity, networking, and IT solutions, including competitive products.
• Preferably experienced with virtualization and cloud-based technologies.
• Demonstrated track record of successful large account management and sales strategies.
• Bachelor’s degree in Engineering, IT, Management, or equivalent experience is preferred.

Diversity & Inclusion

TrendAI is committed to fostering an equitable and inclusive workplace, valuing diverse perspectives including race, ethnicity, nationality, gender, sexual orientation, age, religion, veteran status, and more. We promote an empowering and innovative environment and encourage candidates from all backgrounds to join us.