Europe Payroll Manager

About TrendAI™

TrendAI™, part of Trend Micro's enterprise business unit and a global leader in AI security, equips organizations with comprehensive AI visibility and consolidated security solutions designed to foster confidence, stimulate innovation, and mitigate risks. Joining TrendAI™ means contributing to a safer and more reliable AI-driven future, collaborating with exceptional talent to advance the field.

Role Summary

The Europe Payroll Manager is pivotal in overseeing accurate and compliant payroll delivery for roughly 900 employees across 27 European nations. This role entails ownership of payroll operations, external vendor collaboration, compliance assurance, process enhancement, and team leadership while partnering closely with HR, Finance, and payroll providers to deliver superior employee service and maintain robust governance.

Key Responsibilities

• Oversee the complete monthly payroll cycle for 900 employees spanning 27 countries, ensuring punctual and precise payments.
• Manage the gathering, verification, and timely submission of payroll data from internal teams to external vendors.
• Scrutinize and reconcile payroll reports to confirm accurate calculations and adherence to local laws.
• Provide detailed payroll accounting details and reconciliations feeding into the General Ledger and financial teams.
• Develop and maintain controls, policies, and governance frameworks to comply with internal audits, external audits, SOX/JSOX mandates, and other regulations.
• Drive payroll process enhancements focused on standardization, automation, accuracy, and scalability across Europe.
• Establish and track KPIs, service level metrics, and reporting tools to foster continuous improvement and operational excellence.
• Manage relationships with external payroll service providers including contracts, SLAs, fees, and dispute resolution.
• Lead and mentor the payroll team through coaching, performance evaluations, and succession planning.
• Ensure complete adherence to payroll statutory requirements such as taxes, social security, pensions, and other regulatory remittances within deadlines.
• Collaborate with HR and Finance to accurately and timely handle quarterly incentive, commission, bonus, and MBO payroll processes.
• Forge and maintain strong cross-functional partnerships with HR, Finance, Tax, Legal, and Operations stakeholders to support strategic goals.
• Act as a payroll subject matter expert supporting organizational changes, mergers, integrations, and geographic expansions.

Qualifications & Attributes

• Highly driven, proactive, and focused on outcome delivery.
• Comfortable working under fast-paced, dynamic conditions with strict deadlines.
• Strong analytical capabilities combined with effective problem-solving and critical thinking.
• Meticulous attention to detail ensuring accuracy at all times.
• Competent multitasker maintaining high standards of service.
• Effective interpersonal, stakeholder management, and communication skills.
• Autonomous while also able to collaborate efficiently within international teams.
• Committed to customer service excellence with a client-focused mindset.
• Demonstrated leadership skills and experience managing teams.
• Essential: prior experience managing payroll via outsourced service providers.

Professional Experience Required

• At least 3 to 5 years of senior payroll management experience within Europe or equivalent roles.
• Exposure to multinational corporations or shared services environments.
• Experience overseeing payroll administration across multiple European countries.
• Familiarity with payroll accounting processes and General Ledger reporting.
• Advantageous: experience working under SOX/JSOX compliance frameworks.

Diversity & Inclusion

Trend Micro values diversity and fosters an inclusive workplace culture free from discrimination or harassment. The company supports equal opportunity irrespective of race, color, religion, gender, nationality, age, or other personal attributes.