Account Manager

About TrendAI™

TrendAI™, a division of Trend Micro, is a worldwide leader in AI-driven security solutions, dedicated to empowering businesses through comprehensive AI transparency and integrated protection that fosters confidence, fuels innovation, and reduces risks.

We seek outstanding individuals eager to collaborate with top talent and break new ground. Your role here means more than just a job; it enables you to safeguard critical assets and contribute significantly to the development of a safer, reliable AI-centric future.

Role Overview

The Account Manager position in Saudi Arabia is responsible for actively acquiring new clients and expanding existing account footprints. This role involves close collaboration with Technical, Channel Partner, and Marketing teams to devise effective sales strategies and campaigns, establishing trusted partnerships with clients and leadership. The Account Manager is accountable for surpassing sales targets within the designated region and represents Trend Micro as a reliable advisor, articulating and promoting the company’s value propositions and services.

Key Responsibilities

• Identify and engage both prospective and current customers to encourage adoption of Trend Micro technologies and services.
• Enhance market share within the assigned territory by developing tailored strategies for products and services.
• Maintain thorough understanding of the territory and actively connect with CIOs and CISOs to generate opportunities.
• Collaborate with Pre-Sales, Marketing, and Sales leadership to present compelling value propositions to Channel CEOs and associated sales and technical teams.
• Achieve quarterly revenue objectives aligned with business unit goals.
• Foster relationships with strategic allies and technology partners, including AWS, Microsoft, VMware, and Google.
• Possess knowledge of security frameworks such as Zero Trust, SASE, UEBA, XDR, and platforms like SIEM and SOAR is advantageous.
• Keep detailed records of account information in Salesforce for effective opportunity management, accurate forecasting, and planning.
• Communicate pertinent information to stakeholders to support informed decision-making.
• Build and sustain client relationships by comprehending their business needs and requirements.
• Advise customers on cybersecurity initiatives and maintain ongoing engagement from demonstrations through post-implementation support.
• Lead and participate in client meetings and calls.
• Conduct account review sessions to discuss customer experiences, service metrics, feedback, and explore future opportunities.

Experience and Qualifications

• A minimum of five years in sales, preferably including experience in the cybersecurity sector.
• Account Management certifications such as SPIN or TAS are highly valued.
• Possession of sales-related certifications.
• Relevant security certifications.
• Experience engaging both end clients and channel partners.
• Proven ability to sell value propositions to CIOs in complex sales scenarios, demonstrating both technical and sales acumen.
• Demonstrated track record in account management within commercial environments.
• Awareness of competitors, emerging cybersecurity technologies, industry trends like Cloud, Digital Transformation, IIoT, and applicable country regulations.
• Growth-oriented mindset with capability of working cooperatively in team settings.
• Strong collaboration skills across Technical, Marketing, and Channel teams to ensure customer success.
• Excellent networking skills to develop and maintain senior executive relationships.
• Expertise in conveying business benefits of complex technologies in clear, relatable language.

Diversity and Inclusion

TrendAI is committed to fostering a diverse and inclusive workplace that respects and celebrates varied perspectives, including but not limited to differences in race, ethnicity, nationality, gender identity, sexual orientation, abilities, age, religion, veteran status, socio-economic background, and political beliefs.

We support change, empower our people, and inspire innovation. Join us to grow and thrive with Trend Micro.