Store Manager

About the Role

As a Store Manager reporting to the District Manager, you will lead and motivate your team to meet sales targets and operational excellence. Responsibilities include recruiting, hiring, and training staff to deliver an outstanding customer experience within an inclusive and engaging work environment.

Key Responsibilities

• Lead and inspire store employees to reach peak performance.
• Implement strategies to maximize sales growth and operational potential.
• Create a positive, inclusive workplace culture.
• Enhance the customer experience through superior operational standards.
• Consistently exceed customer expectations in every interaction.
• Set clear performance goals and ensure staff are trained accordingly in sales, operations, and service.
• Demonstrate company values and actively coach team members.
• Communicate priorities and sales information effectively to optimize business opportunities.
• Lead recruiting efforts to build a diverse, inclusive store team.
• Drive achievement of business plans encompassing sales, customer service, and operational objectives.
• Develop and monitor business plans and strategies to sustain consistent sales performance.
• Use data analysis and store reports to recommend actionable improvements.
• Collaborate on business outreach initiatives and coordinate with regional and outreach teams.
• Manage staffing schedules to ensure adequate coverage and operational execution.
• Stay current with corporate policies, initiatives, and communications.
• Foster a culture of continuous learning and development using available training tools.
• Organize regular team meetings to keep staff informed of company updates.
• Ensure visual merchandising meets brand standards and executes marketing directives.
• Utilize customer feedback proactively to resolve issues and enhance satisfaction.

Qualifications

• At least 3 years experience managing and developing retail teams.
• Creative and business savvy, with good judgment aligned to business needs.
• Self-driven, goal-oriented strategic thinker.
• Excellent leadership and organizational skills.
• Strong verbal and written communication abilities.
• Effective listening and problem-solving skills.
• Experience training teams to achieve high performance.
• Proficient with technology systems, including Microsoft Office, POS platforms, and video conferencing tools.
• Ability to use computers and POS systems confidently.

Physical Demands

• Capable of standing and walking for extended shifts, frequent bending, squatting, twisting, lifting up to 50 lbs, climbing ladders, and distinguishing fabric patterns and colors.

Compensation and Additional Information

The annual salary ranges between $53,136 and $76,190, depending on skills, experience, and location, subject to applicable wage laws. Opportunities to work across various store locations and brands may be available. Reasonable accommodations for individuals with disabilities will be provided to perform essential tasks.