Store Manager (World Square)
Sydney, New South Wales, Australia · Full Time
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- Experience
- Any
- Salary
- AUD 75,000 – AUD 80,000 / year
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Eligibility
- Applicants must hold permanent and full working rights in Australia.
- Resume
- Required to apply
Where you'll work
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Job description
About POP MART
Established in 2010, POP MART is a premier global entertainment and pop-culture brand specializing in IP-based products, collaborating with artists and designers worldwide. Their notable character IPs include THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono, and MOLLY. By the first half of 2026, POP MART boasted over 100 million registered users internationally, operated 676 stores plus more than 2,800 ROBO SHOP vending machines, and reached nearly 100 countries through e-commerce.
Position Overview
We are looking for an experienced Store Manager to lead our retail location in Sydney’s World Square. This position commands a base salary in the ballpark of $75,000 to $80,000 annually, with room for negotiation depending on the candidate's experience. You will take charge of driving team performance, managing customer experience, ensuring smooth operations, and achieving commercial targets in a dynamic retail setting focused on pop culture collectibles.
Key Responsibilities
- Recruit, mentor, and develop a motivated, high-performing team focused on accountability and exceptional customer service.
- Set and achieve sales, wage, and KPI goals through data-driven analysis and targeted action plans.
- Oversee inventory management, delivery schedules, and stock accuracy while maintaining excellent visual merchandising standards.
- Lead the store’s involvement in product launches and promotional initiatives to maximize impact.
- Provide a front-line leadership presence during business hours, cultivating a customer-first ethos and delivering memorable shopping experiences.
Candidate Profile
- Proven leadership in managing high-volume retail operations.
- Strong commercial acumen with a history of achieving results.
- Excellent coaching and people development capabilities.
- Organized, resilient, adaptable individual passionate about delivering operational excellence and outstanding customer service.
Work Schedule and Availability
- Must have flexible availability across all seven days, including weekends, late nights, and public holidays.
- Rosters typically provide two consecutive days off weekly to support work-life balance.
- Flexibility is required during peak periods such as November through January and significant product launches.
Perks
- Engage with beloved products cherished by collectors and fans.
- Dynamic work environment with frequent new product releases.
- Opportunities for clear career advancement within a growing global organization.
- Job security in a rapidly expanding brand.
- Eligible for monthly product incentives after probation and performance bonuses.
- Positive, inclusive workplace culture.
- A pass to POP LAND in Beijing annually.
Additional Information
Applicants must possess valid and permanent working rights in Australia. POP MART is an equal opportunity employer committed to fair pay practices and diversity, not discriminating on any legally protected grounds.