Store Manager - Shepparton

About The Good Guys

Since 1952, The Good Guys have been dedicated to helping families live better by offering exceptional deals and expert guidance on home appliances and consumer electronics. Operating over 100 stores nationwide along with online and commercial divisions, they pride themselves on delivering world-class brands, excellent value, and outstanding customer service.

Role Overview

We are seeking a highly capable Store Manager to lead our Shepparton location. The ideal candidate will bring a minimum of two years’ leadership experience managing multiple sites or large-format stores, combining strong commercial insight with operational expertise to drive profitable growth.

Key Responsibilities

• Oversee all aspects of store operations ensuring efficient management of sales, profitability, inventory, and staffing levels.
• Drive sales performance while maintaining a high standard of customer service and adherence to brand values.
• Lead and develop store teams through ongoing coaching, feedback, and talent cultivation.
• Maintain composure and focus amid challenges, adapting plans to meet evolving store priorities.
• Take ownership of the in-store experience to ensure customers leave satisfied and eager to return.

Required Skills and Competencies

• Strong commercial acumen, with ability to analyze and monitor financial and operational metrics.
• Experience in leading multi-site or large retail stores with proven records of driving sales and profitability.
• Excellent decision-making skills with a focus on aligning actions to organizational goals.
• Ability to build effective, purpose-driven teams harnessing diverse talents to achieve common objectives.
• Customer-first mindset with relentless dedication to delivering superior service standards.

Additional Information & Benefits

• Competitive remuneration package including a performance-linked Short-Term Incentive program.
• Access to extensive career development programs and training within the JB Hi-Fi Group.
• Employee discounts across the group and access to exclusive team member benefits via the Beny app.
• Supportive workplace culture including 12 weeks paid parental leave, wellbeing resources, and a flexible work environment where applicable.
• Commitment to sustainability with a target of achieving net zero carbon emissions by 2030.
• Participation in our Doing Good workplace giving program where donations are matched dollar-for-dollar.

Application Process

We welcome applications from all backgrounds and encourage candidates who may not meet every requirement to apply. Confidential applications can be submitted by uploading a CV.