Store Manager - Retail

About the Role

We are seeking a diligent Store Manager to oversee daily operations within retail environments such as electronic product outlets and toy stores. This role entails managing staff, ensuring customer satisfaction, and maintaining operational efficiency in a fast-moving retail setting.

Key Responsibilities

• Lead and supervise store staff, including assigning daily duties and determining staffing needs.
• Decide on merchandise and services to be offered in the store.
• Handle recruitment, hiring, and supervision of employees and volunteers.
• Address and resolve customer inquiries, complaints, and any supply issues promptly.
• Plan, coordinate, direct, control, and assess daily store functions to optimize operations.

Qualifications and Experience

• Completion of secondary (high) school education is mandatory.
• Between 3 to 5 years of relevant experience in retail management.

Work Environment and Conditions

• Fast-paced and dynamic workplace.
• Ability to work effectively under pressure and meet tight deadlines.
• Extended periods of standing required.
• Attention to detail is essential.

Personal Attributes

• Strong customer focus and client-oriented mindset.
• Excellent interpersonal skills for teamwork and communication.
• Proficiency in both oral and written communication.
• Flexibility to adapt to different work schedules including evening, day, and weekend shifts.
• Good judgment and organizational skills.

Additional Information

• A criminal record check is required for employment eligibility.
• This is a permanent position working 40 hours weekly.
• Work language is English.
• Other employee benefits are included.