Store Manager

About the Role

Join Starbucks as a Store Manager where you will lead and build the future of the brand in your store. This role empowers you to run your store like your own business, fostering a strong community, connections, and growth opportunities. You will champion Starbucks' mission and values while managing a dynamic retail environment.

Responsibilities

• Lead daily store operations during shifts, ensuring coverage for opening, closing, weekends, and days off by yourself and your team.
• Analyze store data and utilize observations to make informed decisions that enhance customer experience and store performance.
• Collaborate with store leaders to forecast and schedule labor costs within budget and recruit exceptional, diverse talent matching store requirements.
• Implement new initiatives to maintain operational excellence and drive business success.
• Support partner development through coaching, performance management, and fostering positive relationships to understand their needs and aspirations.
• Set ambitious but achievable goals to boost partner engagement and enhance performance.
• Work various hours including early mornings, evenings, weekends, nights, and holidays due to store hours.

Training and Development

All retail partners begin with an introductory training program led by in-store trainers and coaches designed to immerse new hires in Starbucks culture. Training occurs on the job and includes support from management.

Benefits

• Competitive starting salary aligned with the national living wage
• 28 days annual holiday including Bank Holidays plus a special personal day for celebration
• Complimentary food and drinks during shifts
• Access to store bonus schemes and partner stock options
• Comprehensive training including coffee knowledge and access to the Starbucks Global Academy online platform
• Weekly free coffee bag and 30% discount on food, beverages, and merchandise
• Discounts on services like cell phones, gyms, entertainment, and hotels through Perks at Work
• Life assurance
• Interest-free Home Sweet Loans repayable over 12 months for rental deposits
• 24/7 employee assistance program available to partners and their families
• Recognition and awards for long service and exceptional contributions
• Strong career advancement opportunities within stores and support centers

Equal Opportunity Employer

Starbucks values inclusivity and diversity. All applicants and partners are treated fairly regardless of race, religion, gender, nationality, age, disability, sexual orientation, marital status, or gender identity. This is a welcoming environment where everyone belongs.

Recruitment Process

The hiring sequence includes application submission, CV review, two interview stages, followed by offer and onboarding.