Store Manager

About the Role

Our client, a well-established Canadian specialty apparel retailer, is searching for a Store Manager to take charge of its Saskatoon location. This hands-on leadership role involves overseeing all aspects of store operations while fostering a high-performing team culture focused on sales growth and excellent customer service. Reporting to the Regional Manager, the Store Manager is responsible for driving strong sales results and ensuring an outstanding in-store experience.

Key Responsibilities

• Take full responsibility for store performance including sales, productivity, and customer satisfaction.
• Lead and mentor the sales team directly through coaching, feedback, and hands-on support on the sales floor.
• Handle recruitment, onboarding, training, and development of staff while promoting a positive, accountable workplace culture.
• Create and maintain a customer-centric environment by ensuring knowledgeable and personalized service.
• Identify and address employee development needs with timely coaching to enhance selling and customer service skills.
• Manage store payroll and scheduling effectively in alignment with operational demands.
• Uphold company standards in merchandising, visual presentation, and overall store appearance.
• Oversee inventory intake, organization, and presentation for operational efficiency.
• Develop extensive product knowledge and make sure team members can confidently assist customers with style and fit.
• Monitor sales metrics and execute initiatives to leverage sales opportunities.
• Address customer concerns professionally, using feedback to continuously improve the store experience.
• Keep abreast of local competitors, retail trends, and market activities.
• Maintain a clean, organized, welcoming, and professional store atmosphere.

Candidate Profile

• Previous retail leadership experience such as Store Manager or Assistant Store Manager preferred.
• Proven ability to coach and develop sales-focused teams.
• Strong customer service orientation with a genuine desire to assist customers in product selection.
• Commercially minded with knowledge of sales goal achievement, productivity analysis, and payroll control.
• Comfortable hands-on leader actively participating on the sales floor.
• Excellent communication, organizational, and decision-making skills.
• Capability to manage multiple priorities in a dynamic retail setting.
• Interest or background in apparel, fashion, styling, or specialty retail is advantageous.
• Post-secondary education considered a plus.
• Willingness to work retail hours including evenings and weekends.

Additional Information

The ideal candidate leads their store as an owner would, not merely managing schedules. Visibility on the sales floor, working alongside the team and developing employees into effective salespeople are key attributes. This role suits an experienced Store Manager or an accomplished Assistant Store Manager ready to assume full leadership of a retail location.