Store Manager (m/w/d)

Overview

You are a natural mentor and coach with a passion for supporting others and delivering an exceptional customer experience in the store. Your team responds to your leadership and is eager to collaborate enthusiastically with you. Reporting to the District Manager, you hold responsibility for leading, coaching, and developing all team members to ensure outstanding customer service and implement all corporate strategies. Your duties encompass all facets of store management including recruiting, hiring, training, customer satisfaction, visual merchandising, and store operations aligned with company standards.

Together, these activities contribute to driving sales growth, maximizing profitability, and leading you and your team to success.

Qualifications

• Proven leadership abilities with at least five years of experience in a customer-focused sales environment
• Minimum five years of experience in retail store management
• Confident and assured demeanor in customer interactions to create a premium shopping experience
• Motivated to achieve excellent results, fueled by enthusiasm for customer contact and sports products
• Versatile and solution-oriented approach to manage changing demands and opportunities in a dynamic omni-channel retail setting
• Strong cognitive and numerical skills including problem analysis, decision-making, and financial evaluation
• High levels of integrity, ethics, value-awareness, and trustworthiness
• Flexible availability, including evenings, weekends, and holiday periods

Responsibilities

• Coaching and motivating the team to achieve peak performance and deliver exceptional customer experiences
• Implementing standards related to recruiting, hiring, training, customer satisfaction, visual merchandising, and store operations
• Executing measures to increase key performance indicators aimed at maximizing profitability
• Enhancing brand loyalty by empowering the team to provide customers a natural and personal shopping experience
• Acting as a liaison between customers, sales staff, store management, and business partners
• Ensuring a strong customer focus and leading through clear and motivating communication
• Verifying compliance with all visual merchandising requirements and standards
• Showing passion for imparting product knowledge to employees and demonstrating how to best utilize this in customer consultations