Store Manager

About Beside Group

Beside Group is among the largest retail chains across the Middle East, proudly managing premium international brands including Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp, and Canada Goose. Their success stems from a collaborative culture which fosters entrepreneurship and continually seeks innovative ways to delight customers, making it a rewarding workplace.

Role Overview

We are looking for a Store Manager for a new luxury brand outlet. This role involves overseeing sales performance, elevating customer satisfaction, and leading employee training and professional growth. A crucial part of this role is clienteling experience to build and sustain customer loyalty while expanding the brand's presence in the market. The candidate should approach tasks with a customer-focused mindset.

Key Responsibilities

• Assist the management team in reaching store and business KPIs to achieve company targets and drive profitability through strategic sales performance goal-setting.
• Recruit, onboard, train, and evaluate sales staff to ensure high productivity and excellent performance.
• Ensure the store maintains a neat and attractive atmosphere, enhancing customer experience.
• Manage inventory control and day-to-day store operations effectively.
• Keep abreast of product details including designs, trends, quality concerns, and availability to deliver outstanding customer service.

Candidate Qualifications

• Completion of high school education or equivalent experience.
• Proven experience in Clienteling is mandatory.
• Minimum of 2 years in store management within retail.
• A customer-centric approach combined with a positive disposition.
• Strong awareness and knowledge of evolving fashion industry trends.