Store Manager

Position Overview

Step into a leadership role guiding the team that delivers an exceptional customer experience and drives store success. As Store Manager, you'll inspire your team to achieve outstanding service standards and support customers in finding their perfect bed.

Key Responsibilities

• Lead, motivate, and guide your team to provide excellent customer service and achieve sales targets.
• Mentor colleagues by setting clear objectives and recognizing their accomplishments.
• Foster a welcoming, inclusive store environment for customers and staff alike.
• Take responsibility for overall store performance, staffing schedules, and daily operational standards.

Desired Profile

• Proven experience in retail or commercial sales leadership with a history of strong performance.
• A commercially minded leader with confidence and a results-oriented approach.
• Skilled communicator and natural mentor who excels at developing others.
• Customer-focused with genuine passion for crafting an outstanding shopping experience.
• Exceptional communication skills prioritizing customer needs.

Benefits Package

• Competitive earnings aligned with targets.
• Generous discounts for staff on products, dining, holidays, and shopping.
• Access to a 24-hour Retail Trust helpline and support resources.
• Optional purchase schemes for additional holidays, private healthcare, and financial products.

Company Overview

Dreams has been dedicated to improving sleep since 1985, supported by Somnigroup, the largest bedding provider worldwide. Selling more than 14,000 mattresses, bases, and headboards weekly across over 200 UK locations, the company fosters a fun and supportive environment for sleep experts who make a real impact. If you are passionate about beds, value rest, and enjoy working with people, Dreams offers a rewarding career path.