Store Manager

Role Overview

As a Store Manager at Dreams, you will lead a team dedicated to delivering exceptional customer service and driving store success. Your role will center on inspiring your team to provide excellent sales support, ensuring every customer finds their ideal bed for a good night's sleep.

Key Responsibilities

• Lead, motivate, and support your team to provide outstanding service and meet sales goals.
• Coach staff members, establish clear objectives, and acknowledge achievements.
• Foster a welcoming, inclusive atmosphere for both customers and team members.
• Manage daily operations including store performance, scheduling, and maintaining standards.

Candidate Profile

• Proven experience as a retail or commercial sales leader with consistent success.
• Business-oriented, confident, and results-driven mindset.
• Skilled coach and effective communicator who elevates team potential.
• Passionate about customer experience and creating a positive store environment.
• Excellent interpersonal skills with a customer-first approach.

Benefits

• Competitive earnings with on-target bonuses.
• Generous employee discounts and savings at restaurants, holidays, and retail outlets.
• Access to a 24-hour Retail Trust helpline and support services.
• Opt-in schemes for additional holidays, private healthcare, and financial savings plans.

About Dreams

Established in 1985, Dreams has become a leading provider of bedding products, selling over 14,000 mattresses, bases, and headboards weekly through more than 200 stores nationwide. As part of Somnigroup, the largest bedding provider globally, Dreams offers a dynamic and supportive workplace where the passion for beds and customer wellbeing is embraced. Join us and help improve people's sleep while enjoying a vibrant work culture.