Store Manager

Role Overview

The Store Manager leads their store team to enhance financial performance by optimizing staffing, enforcing operational procedures, and delivering excellent customer service. They work proactively and with urgency to meet company goals and prioritize building a highly effective team that consistently executes at a high level.

Financial & Operational Responsibilities

• Drive sales to surpass financial targets.
• Manage payroll budgets and control other expenses.
• Create a results-oriented store culture.
• Successfully implement special promotions and events.
• Effectively prioritize tasks.
• Ensure consistent compliance with company policies and procedures.
• Serve as an expert in store operational processes.

Talent Management

• Recruit quality personnel to strengthen the team.
• Provide ongoing training and career development.
• Manage employee performance with regular feedback.
• Schedule and staff effectively to meet store needs.
• Foster a positive, team-focused work environment.

Customer Experience

• Maintain a welcoming and friendly store atmosphere.
• Ensure products are well stocked and accurately priced.
• Keep the store clean, organized, and visually appealing.

Key Leadership Qualities

• Drive for Results: Uses data to set priorities and turns goals into actionable plans, consistently motivating self and others.
• Building High-Performance Teams: Attracts and retains talent, provides coaching and feedback, and nurtures team growth.
• Problem Solving: Approaches challenges with a solutions mindset, digging beyond obvious issues and focusing on end goals.
• Managing and Measuring Work: Assigns clear responsibilities, sets measurable objectives, monitors progress, and delivers effective feedback.
• Managerial Courage: Provides honest, timely feedback and takes necessary actions without hesitation.
• Customer Focus: Acts with both internal and external customers in mind, emphasizing how operations impact customer satisfaction and fostering respectful communication.

Additional Information

The salary range is approximately $68,050 to $97,808 annually, varying by location, experience, skills, and education. The role qualifies for quarterly bonuses in addition to a comprehensive benefits package which includes medical, dental, vision, life insurance, and short- and long-term disability coverage. Eligible employees can participate in a 401k plan. Paid time off accrual includes up to 200 hours per year (combining PTO, floating holidays, and paid holidays) plus up to 80 hours of paid sick leave annually unless otherwise mandated by law. Store hours are from 6 AM to 10 PM with consideration for respectful scheduling during these times.