Store Manager

Overview

We are seeking a dedicated Store Manager for our Oxford Cowley location to lead a 40-hour work week. The store operates from 7 AM to 8 PM, requiring the ability to manage both early mornings and late evenings. This position offers a unique retail management experience involving direct customer interaction, stock handling, and team leadership.

Key Responsibilities

• Provide exceptional customer service, ensuring your team delivers a superior shopping experience that drives sales.
• Participate actively in operational tasks such as checking and unpacking deliveries, stocking shelves, cleaning, and order preparation.
• Inspire and foster a positive team culture through regular feedback, recognition, and motivation.
• Engage with your team to support their development and succession planning, ensuring customers receive all they require.
• Lead by example through coaching, motivation, and engagement, cultivating a workplace that is both productive and enjoyable.
• Maintain high standards of product availability and store upkeep, creating an environment that employees and customers appreciate.

Required Qualifications and Attributes

• Proven experience managing high-performing, engaged retail teams.
• Strong work ethic and passion for driving sales through outstanding customer service.
• Team-oriented mindset with a willingness to contribute hands-on when needed and to nurture future leaders.
• Customer-centric approach ensuring the customer is at the heart of all activities.
• Resilience and determination to overcome challenges while supporting and coaching the team.
• Flexibility in adapting to team needs and effectively prioritizing tasks.
• Authenticity and the ability to bring your full personality to the workplace.

Benefits

• Opportunity for career growth within retail or broader roles within the Travis Perkins Group.
• Comprehensive training and development including access to the Toolstation Academy.
• 30 days holiday (22 days plus 8 days in lieu of bank holidays).
• Company pension plan and life assurance.
• Bonus scheme and cycle to work program.
• Save and buy as you earn scheme.
• 20% discount across all Travis Perkins companies.
• Financial education and support programs.
• Recognition awards and discounts at over 1000 retailers.

Additional Information

Toolstation is a rapidly expanding multi-channel retailer specializing in tools, accessories, and building supplies, part of Travis Perkins plc. The company is committed to equal opportunity employment without discrimination on various grounds including gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.