Store Manager - Glenorchy

Position Location and Employment

This full-time role is based in Glenorchy, Tasmania, Australia, requiring onsite presence.

About the Role

As a Store Manager at Specsavers, you will provide leadership and operational management to ensure outstanding customer experiences. Your duties include managing daily store operations while upholding company values, overseeing staff rosters, driving sales targets through KPI management, coaching and developing the retail team to deliver exceptional customer service, assisting with customer service activities such as pre-testing and dispensing, supporting the Retail Director in resolving complaints, and maintaining high standards of store presentation and inventory control.

Required Skills and Experience

We seek candidates who bring a positive outlook and demonstrated leadership capabilities, including prior experience as a Store Manager or Assistant Manager. The ideal candidate can multitask effectively, manage operational responsibilities alongside team development, implement new strategies to enhance store performance, and motivate the team throughout their growth journey. Optical industry experience is preferred but not mandatory as full training will be provided. Proactivity in responding to changing circumstances and delegating responsibilities efficiently is essential.

Company Overview

Specsavers has been dedicated to improving vision health since 1984, focusing on eliminating preventable vision loss and blindness. We actively support eye health equity, including initiatives with the Fred Hollows Foundation for First Nations communities. Our values emphasize compassion, empowerment, and career development. Recognized as a 'Great Place to Work' for three consecutive years, Specsavers offers robust growth opportunities and a mission-driven workplace culture.

Employee Benefits

• Flexible work schedules promoting work-life balance
• Two complimentary pairs of glasses annually
• Leave for birthdays and volunteer activities
• 30% discount for family and friends
• Referral incentives for staff
• Performance-based store bonuses
• Access to well-known eyewear brands such as Marc Jacobs, Ted Baker, Tommy Hilfiger, and Country Road
• Comprehensive onboarding process
• Support for health and wellbeing including Employee Assistance programs available to employees and their families
• Career advancement opportunities with paid upskilling, including certification courses aimed at progressing toward store ownership (e.g., Certificate IV in Dispensing)

Additional Information

Due to the volume of applications, only shortlisted candidates will be contacted. We encourage you to apply if you wish to pursue a career with Specsavers and contribute to our mission of enhancing vision care.