Store Manager - Carrefour Laval

About Psycho Bunny

Join the audacious side of fashion! Psycho Bunny is a premium, bold clothing brand known for its high-quality products, dynamic style, and distinctive logo. With over 200 locations worldwide and plans to expand, our mission is to redefine bold standards in retail.

Role Overview

Reporting to the district manager, the store manager strategically oversees and promotes a sales-driven culture within the retail environment. The goal is to meet or surpass sales targets, key performance indicators, and profitability by implementing short- and long-term planning and managing expenses effectively. The store manager ensures an exceptional customer experience aligned with Psycho Bunny's core values and service standards.

Key Responsibilities

• Create and nurture a respectful and inclusive team environment that celebrates diversity and fosters support and engagement for team members and guests.
• Build productive, supportive relationships with all team members, focusing on their personal and professional development.
• Collaborate with the in-store team to provide optimal customer experiences that respect clients’ time while supporting store operations to achieve goals.
• Support team members by leading by example and coaching to ensure excellent guest experiences, including assessing needs, providing product technical education, and assisting with in-store transactions and omnichannel programs such as online purchase pickup, phone sales, and shipment from store.
• Address emerging issues, including guest escalations and urgent requests.
• Manage the store’s profit and loss in line with targets (sales, budget, etc.).
• Hold responsibility for budget management, scheduling, and achieving the annual sales plan objectives.

Required Qualifications

• At least 5 years of experience managing retail stores.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong communication skills and the capacity to foster a customer-focused sales culture.

Benefits

• Comprehensive extended health insurance including medical, dental, and vision coverage.
• Registered Retirement Savings Plan (RRSP).
• Employee and family assistance program (EFAP).
• Two weeks of vacation annually.
• Five wellbeing days per year.
• Generous employee discounts on stylish apparel.
• Opportunities to grow within a rapidly expanding brand.

Diversity & Inclusion

Psycho Bunny is committed to cultivating a diverse and inclusive workplace. Candidates whose experiences do not perfectly align with every qualification are encouraged to apply, as unique perspectives are valued. We provide accommodations upon request during the selection process and make hiring decisions based solely on candidate qualifications and company needs, without regard to any protected characteristics.