Store Manager

About Carter's

As the leading North American retailer specializing in apparel for babies and young children, Carter’s encompasses brands like Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet. Renowned as the #1 children’s clothing brand, we pride ourselves on quality products and fostering strong connections with families and our teams. Our culture emphasizes caring, teamwork, flexibility, and growth, supported by comprehensive training and development programs.

Key Responsibilities

• Develop and maintain a talent pipeline through networking, recruitment, and succession planning by training and developing staff.
• Create a positive, safe, inclusive workplace, encouraging collaboration and recognition to boost employee engagement.
• Provide leadership by directing teams, delegating tasks, and investing in their professional growth.
• Lead customer service initiatives by guiding the Leader on Duty program to foster a customer-centric experience on the sales floor.
• Implement company directives related to merchandising and operations, including payroll and budget management.
• Analyze Key Performance Indicators (KPIs) to identify actions that improve results.
• Ensure seamless omnichannel integration by training teams on relevant tools.
• Build customer loyalty through company-sponsored programs.
• Reduce shrinkage by maintaining consistent customer service, education, and operational controls.

Candidate Qualifications

• Minimum of three years’ experience in retail or related management with direct reporting responsibility.
• High school diploma or equivalent.
• Strong leadership and supervisory skills, capable of managing multiple tasks effectively.
• Excellent verbal and written communication skills.
• Proficient in computer applications including Outlook, Excel, and web navigation.
• Ability to lift up to 40 pounds, with frequent physical activities such as bending, stooping, reaching, pushing, and pulling.
• Capable of standing or walking for long periods and climbing ladders as needed.
• Flexible availability including days, nights, weekends, holidays, and at least two weekly closing shifts.

Employee Benefits & Culture

• Work schedules designed to support work-life balance.
• Health and mental health benefits, a 30% discount on brands, referral rewards, paid time off, holidays, parental leave, adoption assistance, and charitable gift matching.
• Opportunities for personal and professional development to advance your career.
• Inclusive and supportive culture fostering connections among customers, teams, and families.

Additional Information

This position is open only to external candidates; current Carter’s employees should apply internally through company systems. Carter’s is committed to equal employment opportunity and accommodation. Duties may be adjusted or reassigned by management as necessary.