Store Manager

Role Overview

As a Store Manager at Machine Mart, you will oversee daily store operations, managing a small team of 4-6 staff members to provide outstanding customer service and meet sales goals. Your leadership will ensure the team stays motivated and effective in delivering exceptional experiences to customers, who often need guidance through a wide product range.

Key Responsibilities

• Manage the store's day-to-day activities efficiently.
• Work up to 45 hours weekly, with any additional hours either paid or compensated by time off.
• Lead and inspire a small team, ensuring high morale and strong performance.
• Drive the team to achieve challenging sales targets and excellent customer satisfaction.
• Provide honest, knowledgeable advice and build strong customer relationships.

Required Skills and Experience

• Proven leadership experience managing a small team.
• Previous managerial role in retail or field sales, preferably dealing with hard goods.
• Demonstrated success in meeting sales targets and key performance indicators.
• Ability to motivate and develop team members effectively.
• Practical familiarity with some products in the Machine Mart range.
• Confident, enthusiastic team player with a driven attitude.
• Commitment to continuous learning and development for self and team.
• Strong accuracy, numeracy skills, and basic computer literacy.
• Motivated to succeed individually and as a team leader.

Benefits and Perks

• Guaranteed commission payments monthly for the first six months.
• Employee discount schemes.
• Healthcare cash plans for wellbeing support.
• Company pension scheme participation.
• Life insurance coverage.
• Access to the Retail Trust wellbeing platform with 24-hour helpline services.
• Discounts on a wide range of high street and online brands including dining, holidays, and shopping.
• Role-specific training and opportunities for professional growth.
• Support for internal promotions.
• Paid break times.
• Complimentary tea and coffee at work.

About Machine Mart

Machine Mart is a leading UK retailer specializing in workshop power tools and equipment for both trade and general public customers. With stores across the nation and over 40 years of experience, the company is a market leader known for its extensive product offering and steady growth.