Store Manager

About Metcash

Metcash stands as Australia's foremost wholesale distribution company with $19.5 billion in sales for FY25 and holds a prestigious position in the ASX Top 125. The company champions the spirit of independent, family-owned businesses, supporting vibrant communities through its food, liquor, and hardware sectors by offering merchandising, operational, and marketing aid to retailers. Diversity, inclusion, and sustainability are core commitments, welcoming applicants from all backgrounds including First Nations, with assured privacy and dignity throughout the application process.

Your Role

As a Store Manager, you will spearhead the store operations, cultivate growth within your team, and actively contribute to the community. This leadership position is hands-on, providing you with the chance to influence store culture, drive sales growth, enhance team skills, and make a substantial impact locally.

Key Responsibilities

• Lead recruiting, coaching, developing, and motivating team members to maximize their potential.
• Manage daily store operations including inventory control, merchandising, stock oversight, and delivering an excellent customer experience.
• Take accountability for sales performance, profitability, budgeting, cost management, and meeting key store performance indicators.
• Ensure a safe and compliant workplace by advocating for workplace health and safety, food safety, hygiene, and regulatory standards.
• Foster strong ties with customers, local producers, organizations, and the broader community to enhance customer advocacy.

Candidate Profile

• A minimum of 5 years experience in retail or supermarket settings with demonstrable leadership expertise.
• Strong commercial acumen with the ability to leverage data and insights to drive sales efficiency and profitability.
• A passion for exceptional customer service and nurturing a positive store environment.
• Capability to prioritize competing demands, influence stakeholders, and perform decision-making in a dynamic, fast-paced setting.
• In-depth knowledge of supermarket operations, including merchandise management, inventory controls, WHS, food safety, and compliance with regulations.

Benefits and Culture

• Opportunities for continuous career advancement through tailored development programs.
• 12 weeks of gender-neutral paid parental leave for primary caregivers.
• An inclusive environment recognized as a Bronze Employer for LGBTQ inclusion and less than 5% gender pay gap (WGEA 2024–2025).
• Gold accreditation by Mental Health Australia, signifying commitment to employee wellbeing.
• Workplace flexibility certified through Flex Ready and Family Friendly accreditations.