Store Manager

Overview

Joining Lammle’s Western Wear means immersing yourself in true Western hospitality and lifestyle. This role demands a genuine passion for creating a welcoming store atmosphere, fostering connections with customers through expert guidance on Western apparel, especially cowboy boots. You will lead a motivated team in a dynamic retail setting, focusing on exceeding sales targets and consistently delivering standout customer service aligned with Lammle’s core values of community and authenticity.

Key Responsibilities

• Provide outstanding customer interactions that embody the Lammle's Experience and Western hospitality.
• Lead by example on the sales floor, building authentic customer relationships and driving sales performance.
• Create and maintain an inviting retail environment that resonates with the Western lifestyle and makes every customer feel valued.
• Support brand initiatives, promotions, and uphold company visual merchandising standards to enhance the shopping experience.
• Manage daily store operations emphasizing efficiency, consistency, and accountability.
• Implement company policies and operational procedures with integrity and due diligence.
• Ensure accurate inventory management and compliance in collaboration with Asset Protection and other teams.
• Maintain precise reporting for operations, payroll, timekeeping, and administrative duties.
• Keep the store organized, clean, and compliant with health and safety regulations.
• Supervise and train staff on equipment use and store maintenance.
• Drive merchandising plans that reflect Lammle’s vision and seasonal strategy.
• Coach the team on product knowledge, presentation standards, and sales techniques.
• Assure displays and promotional setups meet brand and company standards.
• Accurately manage markdowns in line with company policies.
• Spot merchandising opportunities to maximize sales and product placement.
• Recruit, mentor, and develop team members creating a positive, inclusive workplace culture focused on growth and accountability.
• Conduct performance evaluations and foster open communication within the team.
• Recognize and nurture leadership potential within staff to aid company success.

Qualifications & Skills

• Minimum of 2-3 years experience in retail management, preferably in busy retail settings.
• Strong passion or experience with Western wear and tack is considered advantageous.
• Excellent interpersonal skills with the ability to communicate effectively with staff and customers.
• A sales and customer service-oriented mindset with strong problem-solving and critical thinking capabilities.
• Self-driven with a positive, ownership-based approach to work.
• Flexible availability including evenings and weekends.

Why Join Lammle’s?

• Competitive salary package.
• Health and wellness benefits.
• Earned vacation time.
• Company-paid holidays.
• Employee discount.
• Opportunity for professional growth.

Work Environment Requirements

• Able to stand and walk for prolonged periods up to 8 hours per shift.
• Capable of lifting and moving merchandise up to 50 pounds.
• Comfortable working in a high-energy retail environment.