Store Manager

Position Overview

An exciting leadership opportunity awaits passionate and skilled individuals to manage our fashion and homewares boutique located in scenic Nelson, New Zealand. This role offers a unique blend of professional retail leadership with the lifestyle benefits of living in a vibrant community near beautiful beaches and abundant sunshine.

Key Responsibilities and Qualifications

• Lead and develop a customer-focused retail team with proven store management experience.
• Deliver exceptional customer service by engaging personally and fostering positive customer interactions.
• Create and maintain a fun, productive, and united team environment driven by strong leadership and motivational skills.
• Focus on driving sales growth and achieving store targets through result-oriented initiatives.
• Train and energize staff in advanced sales techniques and customer service excellence.
• Apply a creative, solution-oriented mindset combined with excellent organizational capabilities and a dedicated work ethic.
• Adapt seamlessly to new challenges while maintaining a high level of motivation.
• Express a genuine enthusiasm for fashion and commitment to empowering customers.

About Flo & Frankie

Flo & Frankie is a family-owned New Zealand business dedicated to quality products and heartwarming customer service. The company’s culture emphasizes meaningful work, self-confidence building, and empowerment through personalized customer experiences. Core values focus on flexibility, support, excellent staff benefits, and competitive compensation. Team members receive ongoing training and development opportunities, supported by a hands-on head office team.

Perks and Benefits

• Above-market hourly pay reflecting your contributions.
• A welcoming, down-to-earth team atmosphere that upholds core company values and vision.
• Generous staff discounts and attainable bonus programs tied to sales events.
• A celebratory and supportive workplace culture with continuous recognition and rewards.
• Access to ongoing training programs to empower your professional growth.
• Support and presence from the New Zealand-based head office team.
• Significant opportunities for personal and career development alongside company growth.
• Confidential Employee Assistance Program (EAP) services at no cost.
• The chance to wear stylish Flo & Frankie brand apparel daily.