- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 7 seconds ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Pet Valu
Pet Valu includes several retail brands such as Pet Valu, Paulmac's Pet Food, Bosley's, Tisol, and Total Pet, making up one of the largest pet product retail operations across North America. Our stores specialize in providing pet food and supplies for a variety of animals including dogs, cats, birds, fish, reptiles, and small pets. We actively support local animal welfare through partnerships with shelters and charities, including hosting adoption events, in-store adoptions at select locations, pet food bank programs, and national fundraising efforts.
Job Overview
The Assistant Store Manager leads by coaching and developing store team members to deliver excellent customer service while assisting pet owners with nutrition and pet care solutions. This role is part of a knowledgeable team passionate about pets and offers opportunities for growth within a top pet retail company.
Responsibilities
- Ensure all customer service standards are consistently met and maintain positive community relationships with organizations such as humane societies.
- Manage employee recruitment, scheduling, training, task assignment, supervision, and ongoing coaching.
- Oversee adherence to corporate operational standards and procedures by all store employees.
- Coordinate inventory orders, conduct store and safety audits, arrange minor repairs, and complete corporate administrative paperwork.
- Drive efforts to meet store business goals through effective staff coordination.
- Perform additional duties as assigned.
Requirements
- At least 2 years of experience in customer service and retail store management.
- Strong enthusiasm for learning and career growth in the pet care sector.
- Friendly, outgoing personality paired with excellent customer service abilities.
- Availability to work weekends and evenings as per scheduling needs.
- Reliable transportation to commute to the store.
- Ability to observe and coach staff on sales and service skills effectively.
- Conflict resolution skills with appropriate escalation when needed.
- Proficient in using Point of Sale (POS) systems.
- Physical capability to lift 50 pounds repeatedly.
- Prior experience in the pet care industry is advantageous.
Perks and Benefits
- Access to management training programs.
- Comprehensive product knowledge development.
- Employee discounts on pet products.
- Competitive salaries with paid benefits.
- A pet-focused work environment supportive of career advancement.