Stewarding Supervisor

About Raffles & Fairmont Doha

Raffles Hotels & Resorts, established in 1887, is a prestigious brand celebrated worldwide for its rich history and dedication to culturally rich, inspiring, and environmentally respectful hospitality experiences. With properties spanning 30 countries, including the iconic Katara Towers in Doha, Raffles and Fairmont Doha blend timeless luxury with vibrant hospitality, offering exceptional and thoughtful guest services.

Role Overview

We are seeking a Stewarding Supervisor to manage daily stewarding operations at the luxury Raffles & Fairmont Doha hotels. This position demands leadership in ensuring impeccable cleanliness, hygiene, and sanitation standards within kitchens, dining venues, and back-of-house areas, while supporting efficient kitchen functioning and maintaining the brands’ high standards of service and quality.

Key Responsibilities

• Lead and coordinate daily stewarding activities ensuring smooth execution
• Maintain strict cleanliness and sanitation across all kitchen and restaurant areas
• Supervise cleaning and proper storage of kitchen equipment, utensils, and tableware
• Ensure adherence to food safety, hygiene, and health regulations including HACCP compliance
• Organize work schedules and assign tasks to stewarding team members
• Provide training, coaching, and performance evaluations for stewarding staff
• Manage inventory of cleaning materials and stewarding equipment effectively
• Collaborate closely with culinary and food and beverage departments for operational excellence
• Oversee waste management and recycling processes in alignment with policies
• Identify and report any maintenance needs of kitchen equipment; follow up on repairs
• Monitor productivity metrics and uphold high operational standards
• Enforce safety protocols and workplace safety measures consistently

Candidate Profile

• Possess a diploma or bachelor's degree in Hospitality Management or related disciplines preferred
• Have previous experience in stewarding or kitchen operations, with supervisory responsibilities favored
• Strong understanding of food safety standards, hygiene, sanitation, and health regulations
• Familiarity with HACCP principles required
• Demonstrated leadership and team management capabilities
• Excellent communication and interpersonal skills essential
• Well-organized with effective time management skills
• Ability to thrive in a dynamic, multicultural, and fast-paced environment
• Basic proficiency in Microsoft Office and computer skills
• Willingness and flexibility to work various shifts including weekends and public holidays

Additional Information

Applicants will undergo a mandatory assessment process designed to evaluate cultural fit and suitability for the luxury hospitality environment.