Staff Product Manager, Connectivity Platform

Role Overview

This opportunity involves a leadership position focused on managing the development and strategy of a connectivity platform that facilitates secure sharing of financial data across a modern financial ecosystem. The successful candidate will own the approach to enabling external bank and brokerage account linking, alongside managing a public API.

Key Responsibilities

• Establish a long-term vision and strategic plan for financial ecosystem connectivity, balancing immediate product requirements with scalable platform capabilities.
• Decide which connectivity features should be developed in-house versus leveraged through external partnerships, aiming to create unique client value.
• Manage the complete user experience for linking external financial accounts, including processes for account authentication, institution selection, error resolution, recovery, and ongoing connection management.
• Enhance connection success rates, system reliability, institution coverage, and develop routing strategies to allocate appropriate connectivity providers per institution and workflow.
• Implement self-healing, AI-driven methods to detect and recover from connection failures, reducing the need for manual intervention.
• Balance priorities related to user conversion, fraud risk, compliance, and operational workload through collaboration with relevant teams.
• Develop platform features that empower product teams to access external financial data consistently and reliably.
• Oversee integration and collaboration with external connectivity vendors, determining the sustainable balance between proprietary solutions and partner offerings.
• Lead the roadmap and strategy for the public API and external financial data access, ensuring secure and user-friendly authorization mechanisms.
• Create platform capabilities covering authentication, consent management, permission controls, data access, and partner integration.
• Identify and prioritize significant partners, use cases, and opportunities within the broader financial services ecosystem.
• Formulate a product vision granting clients increased control over how their financial data is accessed and shared.
• Develop and communicate a detailed connectivity strategy including metrics, roadmaps, prioritizations, and investment justifications.
• Facilitate cross-functional cooperation among Engineering, Design, Security, Legal, Compliance, Operations, and external partners to deliver measurable product enhancements.

Candidate Requirements

• Demonstrated ownership of complex, technical products such as platforms, APIs, developer tools, or integration systems with measurable outcomes like adoption, reliability, or conversion improvements.
• Strong technical acumen enabling effective collaboration with engineering teams on API design, authentication mechanisms, data modeling, routing, integrations, and architectural considerations.
• Experience managing products involving external vendors or partners, including strategic build-versus-buy decisions and accountability management.
• Understanding of product reliability responsibilities, including familiarity with error classification, failure recovery, monitoring, and operational impacts.
• Balance between customer growth and experience with considerations of fraud mitigation, risk management, security, and compliance.
• Ability to distill complex technical concepts into clear product strategies, visionary roadmaps, and well-founded investment proposals.
• Strong analytical capabilities utilizing data to evaluate reliability, conversion rates, coverage, adoption, and overall product effectiveness.
• Comfort in establishing measurement systems and defining metrics even when data is incomplete or reporting is insufficient.
• Proven cross-disciplinary leadership skills to influence teams across Engineering, Design, Security, Legal, Compliance, Operations, and external stakeholders.
• Capacity for simplifying intricate systems and architecting scalable, maintainable solutions without unnecessary complexity.
• Familiarity with open banking principles, Canada's consumer banking data frameworks, or related data-sharing standards is highly advantageous.
• Exposure to financial data aggregation via aggregators, banks, fintech startups, or financial technology firms is preferred.
• Experience launching public APIs or developer platforms commercially, including partner onboarding and ongoing support, is a plus.
• A pragmatic and strategic product mindset with expertise spanning technical infrastructure, external ecosystem management, and client interface design.

Benefits and Additional Information

• Comprehensive health insurance and life insurance coverage.
• A long-term group savings plan with employer contributions.
• 20 vacation days per year plus 4 additional wellness days.
• Unlimited sick leave and mental health days.
• Permission to work remotely outside Canada for up to 90 days annually.
• Access to employee resource groups and participation in community-centered initiatives.
• Opportunity to collaborate with a large, motivated, and diverse team across North America.
• Involvement with cutting-edge technologies including artificial intelligence and innovative product development methods.
• Significant ownership and impact at a senior staff level within a key connectivity platform.
• Chance to influence the future of financial data connectivity, open banking, and client data control.
• Accessibility accommodations are provided throughout the recruitment process to ensure inclusivity.

Additional Notes

This role is listed on behalf of a partner who handles applications and recruitment processes directly. The hiring process incorporates an AI-assisted matching system to prioritize the best qualified candidates, but final decisions remain with human hiring managers. Applicant data privacy is respected and complies with applicable laws including GDPR. Artificial intelligence tools may assist in recruiting activities but do not replace human decision-making.