Staff Product Designer

About Airwallex

Airwallex is a leading unified payments and financial platform tailored for global enterprises. Leveraging proprietary technology and infrastructure, it empowers over 250,000 businesses globally—such as Brex, Navan, Qantas, and SHEIN—with integrated solutions spanning business accounts, payments, spend management, treasury, and embedded finance on an international scale.

Founded in Melbourne, Airwallex boasts over 2,300 technology innovators across 27 offices worldwide. Valued at US$11 billion and backed by renowned investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is shaping the future of global financial platforms.

Role Overview

The Staff Product Designer will play a crucial role in supporting and guiding the advancement of Airwallex's products. Collaborating cross-functionally, you'll ensure design coherence aligned with the company's brand and product frameworks. You will be instrumental in leading creative direction and influencing product innovation.

Key Responsibilities

• Collaborate closely with Product Managers, Engineers, Product Strategists, and Writers to identify challenges and objectives, craft user flows, prototype interactions, and deliver new products and services.
• Serve as the unofficial creative director for innovative initiatives, indirectly steering teams of talented designers, product managers, and engineers.
• Develop strong partnerships with leadership within and beyond core product teams, demonstrating exceptional communication and executive stakeholder management.
• Possess a deep understanding of research methodologies, as well as technological, business, and user opportunities and constraints.

Qualifications and Experience

• At least 8 years of professional experience in product design.
• Exceptional expertise in UX, visual, and interaction design with mastery in the discipline.
• Ability to establish design direction and processes, effectively leading others through these frameworks.
• Proven capacity to inspire and guide small to medium-sized teams toward transformative product outcomes.
• Experience navigating ambiguity, setting vision, and developing strategies for global products.
• A systems-thinking approach that transcends pixel-level design to encompass offline user experiences.
• Skill in simplifying complex information, tools, and services for user clarity.
• Excellent storytelling, presentation, communication, and stakeholder management capabilities.
• Experience creating products from concept (0 to 1) or significantly redesigning major product, experience, or service aspects.

Compensation and Benefits

At Airwallex, you have the opportunity to impact a rapidly expanding global fintech company. Compensation includes a competitive salary complemented by valuable equity options in Airwallex.

Applicant Safety Policy

Please be advised that Airwallex will never request sensitive information such as bank account details, passport numbers, or any payment during the hiring process. Official communication will only come from @airwallex.com email addresses. Applications should only be submitted via the company’s official career website or official social channels.

Recruitment Policy

Airwallex does not accept unsolicited resumes from recruitment agencies and will not pay fees unless a formal agreement is in place regarding specific positions.

Equal Opportunity Employer

Airwallex is committed to diversity and inclusivity, assessing candidates solely on merit and qualifications regardless of any legally protected status. Accommodations for disabilities or special needs are available upon request.