Staff Product Designer

About Airwallex

Airwallex offers a comprehensive global payments and financial platform uniquely powered by proprietary software and infrastructure. With a client base exceeding 250,000 businesses including notable names like Brex, Navan, Qantas, and SHEIN, Airwallex delivers integrated solutions for business accounts, payments, spend management, treasury, and embedded finance worldwide.

Founded in Melbourne, the company boasts a team of over 2,300 innovative technology professionals spread across 27 global offices. Valued at US$11 billion and supported by premier investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex leads ambitions to create the future of global payments and finance.

Role Overview

We seek highly driven builders with entrepreneurial mindset and deep expertise who crave impactful work, fast learning, and full ownership. Candidates should bring strong domain knowledge, sharp analytical skills, swift yet judicious decision-making, curiosity, and a principled approach while balancing speed with thoroughness. Collaboration, humility, and delivering end-to-end product solutions are critical, along with leveraging AI for efficiency enhancements. This is a chance to solve complex, visible challenges alongside exceptional peers and develop your career in shaping the global banking future.

Key Responsibilities

• Collaborate closely with Product Managers, Engineers, Product Strategists, and Writers to identify challenges and objectives, map user experiences, prototype interactions, and launch new offerings.
• Serve as the informal creative lead on innovative projects, influencing and guiding diverse teams including designers, product managers, and engineers.
• Develop and maintain strong partnerships with leadership across and beyond product teams, demonstrating excellent communication and executive stakeholder management.
• Apply deep understanding of research techniques, technology, business contexts, user needs, and constraints to inform design decisions.

Qualifications and Experience

• Minimum of 8 years in product design, with mastery in UX, visual, and interaction design.
• Proven ability to establish vision and processes while leading teams through change.
• Experience driving small to medium teams to execute product transformations effectively.
• Demonstrated capacity to navigate ambiguity, craft vision, and develop strategies for global products.
• Systems thinker who considers offline user experiences beyond on-screen interactions.
• Expertise in simplifying complex information, tools, and services for target audiences.
• Strong storytelling, presentation, communication, and stakeholder management skills.
• Experience in building products from inception (0 to 1) or significantly redesigning principal aspects of product, experience, or service.

Compensation and Values

At Airwallex, you can significantly influence the growth of a global fintech while receiving competitive salary and equity options to share in the company's success.

Applicant Safety Policy

To ensure candidate protection, Airwallex never requests bank details, sensitive identity numbers (e.g., passport), or payments during recruitment. All official communication originates from @airwallex.com emails, and applications should only be submitted via official channels.

Equal Opportunity Statement

Airwallex is an equal opportunity employer valuing diversity and evaluates candidates strictly on merit, qualifications, and talent. Discrimination based on protected statuses including race, gender, sexual orientation, disability, or any legally protected characteristic is not tolerated. Accommodations for disabilities or special needs are encouraged to be communicated.