Sales Development Representative, SME & Growth

About Airwallex

Airwallex is an integrated payments and financial platform designed specifically for global enterprises. Utilizing proprietary infrastructure and technology, the platform supports over 250,000 businesses worldwide—including prominent names like Brex, Navan, Qantas, and SHEIN—by providing comprehensive solutions that manage business accounts, payments, spending, treasury, and embedded finance on an international scale.

Founded in Melbourne, Airwallex boasts a dynamic team of more than 2,300 technology experts across 27 offices globally. With a valuation of US$11 billion and backing from top investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is pioneering the development of the next-generation global payments and financial infrastructure.

Team Overview

The Small Medium Enterprise (SME) & Growth Business team at Airwallex is a motivated collective focused on supporting SMEs to succeed globally. By merging deep financial knowledge with a growth-oriented mindset, this team uniquely tailors solutions to simplify cross-border payments and help unlock new business opportunities, constantly innovating to enhance the client experience.

Role Responsibilities

• Engage in complex situations to deliver value and continually learn about Airwallex’s products and services.
• Initiate outreach to prospective customers via multiple channels such as cold calling and email campaigns, maintaining follow-up at key points in the customer journey.
• Qualify and progress high-quality leads through the sales pipeline, coordinating meetings by connecting potential clients with sales personnel.
• Develop strong relationships with prospects using effective questioning techniques to understand their needs and determine their fit.
• Maintain accurate and current information in the CRM system, supporting reporting and analytics efforts.
• Collaborate with cross-functional teams, including Marketing, by providing insights to improve targeting strategies and messaging.
• Work in close partnership with assigned Account Executives during lead handover and initial sales calls.

Required Qualifications

• Proven success in sales development or business development roles demonstrating top performance.
• Exceptional communication skills, both verbal and written.
• Keen interest in technology and financial services sectors.
• Self-driven and capable of thriving in a fast-paced, high growth environment.
• Bachelor’s degree qualification.

Preferred Qualifications

• Goal-oriented and motivated by challenging targets that directly influence business growth.
• Customer-centric mindset with enthusiasm to understand client businesses and utilize data-driven problem solving.
• Strong process orientation with ability to develop and follow scalable and efficient procedures.
• Collaborative team player who also works independently with ease.
• Excellent prioritization and judgment skills to efficiently manage competing tasks.
• Highly inquisitive nature, consistently asking insightful questions and investigating to resolve issues effectively.

Applicant Safety Notice

To protect against fraudulent recruitment practices, all official Airwallex communication will come from an @airwallex.com email domain. Candidates should never share sensitive financial or identification information during the recruitment process. Applications should be submitted only through official company channels.

Equal Opportunity Statement

Airwallex is committed to equal employment opportunity and values diversity. Employment decisions are made without regard to legally protected characteristics. Accommodations are available for applicants with disabilities upon request.