HelloFresh

Staff Backend Engineer - Customer Value Optimization

HelloFresh

Toronto, Ontario, Canada (Hybrid) · Full Time

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Experience
7+ yrs
Salary
CAD 149,940 – CAD 159,940 / year
Openings
1
Posted
1 week ago
Work mode
Hybrid
Resume
Required to apply

Where you'll work

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Job description

About the Role

HelloFresh is seeking a Staff Backend Engineer to join our Customer Value Optimization tribe. This pivotal role bridges Data Science and Backend Engineering, focusing on turning machine learning models into dependable and scalable production platforms.

Key Responsibilities

  • Architect, develop, and maintain resilient infrastructure for real-time ML model deployment.
  • Serve as the technical liaison between Data Science and Backend Engineering teams to translate model requirements into efficient engineering implementations.
  • Establish and promote best practices for model serving, API development, and system design across different teams.
  • Lead technical cross-team initiatives, including architectural planning and practical execution.
  • Collaborate with Data Scientists to guarantee models are performant, observable, and sustainable in production.
  • Contribute to engineering standards and help define the tribe’s technical roadmap.
  • Mentor engineers throughout various squads without direct managerial duties.

Required Qualifications

  • Minimum of seven years’ experience in backend engineering with a strong focus on Python development.
  • Demonstrated expertise in creating and managing production ML model serving systems or ML platforms.
  • Comprehensive knowledge of distributed systems, APIs, and microservices architecture.
  • Proven ability to effectively collaborate across teams to complete complex, multifunctional projects.
  • Excellent communication skills to engage efficiently with Data Scientists, Machine Learning Engineers, and Data Engineers.
  • A collaborative mindset combined with sound technical judgment and a low-ego approach.

Preferred Skills

  • Experience working with machine learning frameworks and serving tools.
  • Familiarity with feature stores, model registries, or MLOps platforms.
  • Background knowledge in e-commerce, subscription services, or personalization industries.

Benefits and Perks

  • Significant discounts on weekly meal kits: 75% off HelloFresh and Chefs Plate, 50% off Factor meal boxes.
  • Comprehensive health and dental insurance from day one, a Health Spending Account, unlimited access to the Headspace wellness app, and discounted gym memberships (GoodLife fitness at 25%).
  • Generous vacation and paid time off policies to support work-life balance.
  • Parental leave top-up program for new parents.
  • Career growth supported through dedicated learning and development initiatives.
  • Engaging team events and company activities to foster fun and camaraderie.
  • Commitment to diversity, equity, and inclusion through employee resource groups such as FreshPride, Women Empowered, and LIMES.
  • Fun company culture including playful food-themed puns and meeting room names.

Work Environment

HelloFresh embraces a flexible hybrid work model promoting choice and trust, requiring a minimum of three days per week onsite while offering remote work flexibility to balance personal and professional needs.

Additional Information

Applications are processed using AI-enhanced technology to efficiently assess candidate qualifications; however, hiring decisions are made by the recruitment team.

This is an active vacancy based in Toronto, ON, with a salary range between $149,940 and $159,940 CAD annually.

How they work

Communication Teamwork & Collaboration Leadership Decision Making

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