Sous Chef - All Day Dining

Overview

The Sous Chef at St. Regis Hotels & Resorts in Doha, Qatar, holds accountability for the success of daily kitchen operations. This role demonstrates culinary expertise through hands-on activities while leading kitchen staff and overseeing all food-related functions. Central to this position is the continuous enhancement of both guest and employee satisfaction alongside strict adherence to the operational budget. The Sous Chef supervises all kitchen stations to ensure consistently high-quality food production and is responsible for staff development and strict enforcement of food safety and sanitation standards.

Education & Experience

• Possess a high school diploma or GED with at least 4 years of relevant culinary or food and beverage professional experience,
• OR hold a 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related field accompanied by a minimum of 2 years professional experience in culinary or food and beverage sectors.

Core Duties

• Oversee kitchen shifts ensuring compliance with established food and beverage policies and standards.
• Forecast daily production quantities on a weekly schedule and communicate requirements daily to kitchen personnel.
• Support the Executive Chef in all kitchen activities and food preparation tasks.
• Directly prepare and cook various dishes for regular service and special occasions.
• Innovate and create new culinary applications, presentations, or food products with artistic flair.
• Assist in determining food presentation and create attractive food displays.
• Maintain standards for purchasing, receiving, and storing food items.
• Ensure rigorous compliance with food handling and sanitation protocols.
• Perform kitchen management and staff duties as required.
• Identify superior quality ingredients and flavor profiles.
• Comply with all legal and regulatory requirements for food service.
• Utilize and maintain kitchen equipment properly, reporting any malfunctions promptly.
• Inspect the quality of raw and cooked foods to maintain standard levels.

• Lead and coordinate cooks and kitchen workers in food preparation activities.
• Manage shifts personally by preparing food items and fulfilling specific requests.
• Employ interpersonal and communication skills to effectively lead, influence, and encourage team members.
• Build mutual respect, trust, and cooperation within the team.
• Serve as a behavior role model, promoting productivity and clear understanding of job expectations.
• Maintain consistent and fair enforcement of property policies and employee performance expectations.
• Recognize and reward performance that meets or exceeds targets.

• Deliver exceptional customer service consistently to enhance guest satisfaction and retention.
• Oversee daily operations ensuring compliance with quality standards and customer expectations.
• Set positive examples in guest relations and empower staff to do the same.
• Handle guest feedback and effectively manage complaints.

• Attain and surpass performance, budgetary, and team goals.
• Develop structured plans and priorities to meet operational objectives.
• Use Labor Management Systems to optimize scheduling and track attendance.
• Train team members in safety procedures.

• Identify developmental needs of staff and facilitate coaching and mentorship.
• Help employees understand guest expectations and provide ongoing feedback.
• Participate in performance appraisals and escalate issues to management and HR when necessary.

• Maintain communication with supervisors, colleagues, and subordinates via various mediums.
• Analyze information to solve operational challenges effectively.
• Attend and engage in relevant meetings.

Work Environment & Commitment

St. Regis Hotels & Resorts embraces an inclusive and equal opportunity workplace valuing diverse backgrounds, skills, and experiences. The brand is well-known globally for its luxurious hospitality and bespoke service standards, aiming to cultivate a team environment where every associate can thrive and contribute their best work.