Solutions & Proposal Manager

Role Summary

Shaffra is expanding its team and seeking a Solutions & Proposal Manager to take charge of developing enterprise proposals from the initial opportunity stage through to the final submission. This position acts as a vital link among Sales, Product, Engineering, and Project Management teams. The role goes well beyond writing proposals — it involves deeply grasping customer needs, designing appropriate solutions, coordinating necessary internal contributions, and producing proposals that are commercially sound, technically accurate, and feasible to execute.

Key Responsibilities

• Manage the entire proposal cycle, from initial scoping to submission.
• Convert customer requirements into detailed use cases, solution elements, operational flows, and deliverables.
• Collaborate with technical teams including Product and Engineering to validate solution architecture, integrations, infrastructure, data, and technical prerequisites.
• Outline the user experience for how the proposed solution will engage customers and end users.
• Partner with Project Management to establish phased delivery plans, timelines, milestones, dependencies, and allocate responsibilities.
• Coordinate with Sales and leadership to define pricing, commercial models, implementation fees, recurring charges, and optional components.
• Organize and prepare submissions for Requests for Proposals (RFPs), Requests for Information (RFIs), and enterprise tenders.
• Clearly specify assumptions, dependencies, scope exclusions, and customer obligations to manage scope effectively.
• Ensure that each proposal is well-structured, tailored to the client, commercially aligned, and technically precise.
• Drive collaboration among internal teams to gather necessary inputs within designated proposal deadlines.
• Ensure seamless sales-to-delivery handover by accurately transferring sold solution details to Project Management and Delivery teams post-win.
• Create and maintain a proposal library containing reusable technical, commercial, and corporate content to boost efficiency and quality of future proposals.

Candidate Profile

• Demonstrated experience within enterprise software, technology, AI, digital transformation, or systems integration domains.
• Proven capability in preparing both technical and commercial proposals.
• Strong aptitude for interpreting customer requirements and converting them into clear, actionable solutions.
• Good foundational technical understanding without the necessity of being a software developer.
• Commercial awareness including comprehension of pricing, project scope, and implementation impacts.
• Experience collaborating across Sales, Product, Engineering, and Delivery teams.
• Excellent written communication and presentation competencies.
• Meticulous attention to detail.
• Ability to manage multiple proposals and deadlines concurrently.
• Comfortable challenging vague requirements and unrealistic timelines.
• Highly organized with a capacity to lead diverse teams toward common deadlines.
• Familiarity with enterprise or government RFPs and tenders is advantageous.
• Knowledge of the Saudi and Gulf Cooperation Council (GCC) enterprise market is considered a plus.

Preferred Background

Experience in AI, SaaS, enterprise platforms, systems integration, consulting, or presales environments is especially relevant.

Personal Attributes

• A strong sense of ownership and accountability.
• Structured and highly organized work style.
• The ability to engage effectively in commercial and technical discussions.
• A questioning attitude to clarify scope until it is unambiguous.
• Comfort in communicating with salespeople, project managers, and engineers, understanding the needs of each.
• The capacity to critically evaluate information, organize it, and transform it into robust solutions.
• Commitment to delivering projects that are not only won but also realistically executable.
• A passion for simplifying complex customer requirements into clear and concise proposals.

Why Join Shaffra

• Influence: Engage directly with proposals for major enterprises and government bodies in the GCC region.
• Innovation: Contribute to the development of an Enterprise AI Workforce platform amid a rapidly evolving market.
• Cross-Functional Exposure: Collaborate with commercial, technical, product, and delivery stakeholders.
• Ownership: Hold responsibility for a critical component of the enterprise sales workflow.
• Growth Opportunities: Join Shaffra during its ongoing expansion across the GCC and globally.

Additional Information

The initial interview stage will be conducted via Shaffra’s AI platform. Candidates are encouraged to apply if confident in their ability to perform the role.