Solutions Engineering Manager

Overview

Join NetApp as a Solutions Engineering Manager, where you'll lead and motivate a skilled team of Solutions Engineers and front-line leaders to boost business growth. This leadership role emphasizes delivering strong customer value by leveraging the comprehensive technical capabilities and unique features of NetApp's portfolio. You'll be instrumental in maximizing revenue by guiding your team to effectively influence customer purchase decisions and clearly convey value during the sales journey. Regular travel is expected to maintain close engagement with your team, clients, and partners to foster successful collaborations and outcomes.

Key Responsibilities

• Manage and inspire a team of Solutions Engineers focused on regional growth objectives.
• Collaborate closely with Client Executive teams to prioritize acquiring new accounts and expanding existing ones through upselling and cross-selling initiatives.
• Drive customer-centric solutions by utilizing NetApp's portfolio and messaging to highlight value in areas such as data infrastructure modernization, cloud transformation, cyber resiliency, AI, and Block benefits.
• Act as a technical sales coordinator, ensuring the involvement of appropriate experts to facilitate team success at critical moments.
• Lead accurate forecasting and sales progression efforts through disciplined use of sales tools.
• Consistently meet or exceed sales quotas and coach teams in delivering demonstrations and Proofs of Concept to build customer trust and emphasize solution differentiation.
• Guide teams in capturing customer requirements and developing compelling proposals that address pain points and demonstrate distinctive outcomes.
• Promote a high-performance culture by leveraging the Thrive Performance & Rewards program, emphasizing clear expectations, consistent feedback, and reward planning.
• Identify and nurture high-potential team members with ongoing coaching, mentorship, and career development opportunities.
• Manage underperforming employees transparently and fairly, and recruit talent to enhance team productivity.

Qualifications and Requirements

• Fluent proficiency in both English and Arabic.
• Expertise in coaching team members on technical knowledge and industry trends, applying insights to solve client issues.
• Demonstrated skill in discovering and developing new business opportunities, managing pipelines, and optimizing relationships to increase revenue.
• Strong organization and data-driven sales excellence orientation.
• Executive presence, influential communication abilities, and aptitude for building strong relationships with team members, clients, and partners.
• Successful experience in hiring, developing, and managing teams while maintaining a positive and strong team culture.
• Ability to stay current with industry trends, customer challenges, and competitive moves supporting NetApp’s value proposition.
• Robust business understanding of market trends and customer needs with knowledge of NetApp’s solution areas, AI, use cases, and sales tactics to assess and coach talent.

Additional Information

NetApp operates with a hybrid working model aimed at enhancing connection, collaboration, and culture. Most roles will require some in-office or in-person presence, details of which will be provided during recruitment.

Equal Opportunity Statement

NetApp is deeply committed to providing equal employment opportunities and complies fully with all laws forbidding discrimination based on age, race, color, gender identity, sexual orientation, religion, disability, veteran status, genetic information, pregnancy, or any other protected status.

About NetApp

NetApp is recognized as a trusted partner enabling organizations to transform data into opportunity. We provide enterprise-grade storage services embedded in top cloud providers, supporting workloads from traditional applications to enterprise AI with exceptional performance, resilience, and security. We value bold, innovative thinkers and foster a culture of ownership, flexibility, and inclusivity.

Application Process

To ensure a fair and efficient recruitment process, all applications are reviewed exclusively through NetApp’s official career platform. Direct contacts with staff or recruiters will not influence application progress.

AI Disclosure

Certain stages of the recruitment process may utilize AI tools to assist with application evaluation and candidate selection. These tools augment rather than replace human judgment.