Solutions Engineer

About the Role

Cisco is looking for a highly skilled Solutions Engineer to join its Singapore team. In this technical pre-sales capacity, you will collaborate closely with Account Executives to promote Cisco's software products and solutions. Acting as a trusted technical advisor, your deep industry knowledge and extensive technical expertise will empower you to support sales activities by demonstrating solution advantages and creating customized configurations tailored to customer needs.

Key Responsibilities

• Develop and implement the technical strategy for your territory, targeting whitespace opportunities and partner expansion to drive new logo acquisition and pipeline growth beyond Stage 3.
• Manage technical relationships with customers and partners through the complete sales cycle, including discovery, solution design, and securing technical approvals for complex, multi-architecture deals.
• Engage directly with IT decision-makers and business units to translate their challenges into technical requirements and empower partners by providing workshops and enablement sessions.
• Conduct competitive analysis to position Cisco's unique value proposition effectively and displace competitors, increasing Cisco's market share.
• Serve as a strategic liaison between the sales field and Cisco’s Business Entities by sharing insights on customer needs, emerging trends, and competitive moves.
• Lead and coordinate virtual support teams across Networking, Security, Collaboration, and AI specialists to ensure coordinated delivery of solutions and optimize partner-led activities.
• Use Cisco’s proprietary technology stack and AI-driven tools to scale solutions, enhance customer engagement, and accelerate revenue generation.

Success Metrics

• Meet or exceed revenue targets by closing qualified opportunities.
• Expand Cisco’s customer base through net new acquisition and successful displacement of competition.
• Increase the effectiveness and scalability of partner-delivered engagements.
• Regularly identify and advance technical opportunities within assigned accounts.

Minimum Qualifications

• At least six years’ experience in pre-sales engineering roles, preferably with knowledge of Cisco products or competitive technologies.
• Holding CCNP or CCIE certifications in Networking, or a BS/BA degree in Electrical Engineering, Computer Science, or a related field, or equivalent vendor certification.
• Comprehensive understanding of relevant solution sets, technical specifications, and their applications.
• Strong awareness of competing solutions within the specialization and an ability to position Cisco strategically.
• Proven teamwork skills within collaborative environments.
• Consultative approach to acting as a trusted technical advisor for both sales teams and customers.
• Excellent problem-solving capabilities and a solutions-oriented mindset.
• Competency in articulating and cross-selling multi-architecture solutions during client discussions.

Preferred Qualifications

• Proficiency in languages pertinent to the ASEAN region.
• Experience operating in virtual sales settings.
• Acquaintance with pilot projects or initiatives aimed at new market penetration.
• Broad general knowledge across Cisco’s solutions with specialized expertise in enterprise networking and security; familiarity with collaboration, data center, cloud, and virtualization technologies is advantageous.

About Cisco

With 40 years of innovative leadership, Cisco is redefining how data and infrastructures secure and connect organizations in the era of AI and beyond. Our cutting-edge solutions integrate physical and digital interactions providing unmatched security and insight. At Cisco, innovation is a cornerstone supported by a global network of professionals. We foster a collaborative culture driven by empathy, enabling us to make impactful contributions worldwide. Join us and be part of powering the future.