Solutions Engineer II

About The Role

At Disney, we pride ourselves on storytelling that makes the impossible a reality. As a global leader in entertainment and technology, The Walt Disney Company spans theme parks, resorts, cruises, media, sports, and more—all united in creating unforgettable experiences. The Enterprise Technology division supports this mission by providing technology solutions that align with business strategies, boost efficiency, and foster innovation across the company.

Team Overview

Within the Enterprise Tech Collaboration Experiences group, the Solutions Architect for Citizen Development & AI plays a pivotal role in empowering business users to craft intelligent solutions using Microsoft Copilot Studio, Power Platform, and Azure AI. This position involves close collaboration across technology, engineering, product, and business teams to deliver scalable, secure AI-driven tools that elevate collaboration and productivity enterprise-wide.

Key Responsibilities

• Design and implement comprehensive solutions leveraging Copilot Studio, Microsoft 365 Copilot, Azure AI, and integrations with platforms such as SharePoint, Teams, and OneDrive using existing or custom connectors.
• Create custom Copilot agents and AI workflows for automating business processes to enhance efficiency for citizen developers and end-users.
• Work alongside product managers, engineers, and stakeholders to transform requirements into scalable AI-powered solutions.
• Establish governance frameworks for agent development, deployment, and lifecycle management while ensuring adherence to enterprise security and data protection policies.
• Continuously assess and optimize AI solution performance, cost-effectiveness, and user experience.
• Organize and lead technical workshops, training sessions, and hackathons to boost AI literacy and empower citizen developers inside the organization.
• Partner with business stakeholders to gather detailed requirements and collaboratively devise tailored AI solutions that drive organizational transformation.
• Contribute actively to the AI Community of Practice by sharing insights and mentoring junior architects and developers.

Essential Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Science, or a related discipline (Master’s degree preferred).
• Over 5 years of experience in solution architecture, including a minimum of 2 years dedicated to AI, automation, or low-code platform development.
• Proven hands-on proficiency with Microsoft Copilot Studio, Power Platform, and Azure AI technologies.
• Deep understanding of both declarative and custom-engine agent development, orchestration models, and integration techniques with Microsoft Graph and third-party connectors.
• Demonstrated leadership capabilities in guiding cross-functional teams and delivering sophisticated technical solutions in a dynamic enterprise environment.
• Knowledge of AI governance, data privacy, and security compliance frameworks.

Additional Preferred Skills

• Microsoft certifications related to Power Platform, Azure AI, or solution architecture.
• Experience facilitating citizen development programs through training, onboarding, and community engagement.
• Familiarity with Microsoft Cloud Platform (MCP), Application-to-Application (A2A) communication, and agent frameworks.
• Understanding of Copilot Studio reference architectures, adaptive cards, and generative orchestration strategies.
• Previous work experience in media, entertainment, or streaming sectors.
• Acquaintance with Disney's proprietary technology platforms, data ecosystems, and compliance standards.

Additional Information

This opportunity is offered by Disney (India) Private Limited as part of The Walt Disney Company corporate group.