Solutions Consultant

About Creatio

Creatio is an AI-driven CRM and workflow platform enabling collaboration between humans and AI agents without limitations on users or scale. Serving thousands of clients across over 100 countries, Creatio automates millions of workflows every day. Headquartered in Boston, MA, with a global presence and extensive partner ecosystem, the company is dedicated to genuine client and partner care. Recognized as a Leader and Strong Performer in various Gartner and Forrester analyses, Creatio was also honored in 2025 on Inc.'s Best Workplaces list for outstanding employee well-being and culture.

Role Overview

We are seeking a Solutions Consultant to enhance our EMEA operations by delivering technical expertise and support to teams, customers, and partners. Located in Dubai, this role involves managing the technical evaluation phase of the sales cycle alongside sales teams, acting as the primary technical consultant and product champion. You'll promptly resolve technical issues for assigned accounts to ensure exceptional customer satisfaction throughout sales engagements.

Key Responsibilities

• Lead crucial customer engagements with Sales Executives, providing product roadmap insights and technical counsel.
• Develop vision and strategy for CRM and BPM prospects by crafting customized demos, presentations, training, and support materials.
• Deliver tailored product demonstrations aligned to client needs and expectations.
• Support creation of RFPs and proposals for clients.
• Design and present high-quality technical Proofs of Concept to potential customers.
• Represent Creatio’s products at customer meetings and industry events such as conferences and seminars.
• Collaborate with partner prospects to communicate company vision and facilitate understanding of product developments.
• Assist partners in shaping sales strategies considering product capabilities.
• Conduct competitive analysis, providing feedback to R&D and Product teams to influence product enhancements and sales enablement.
• Contribute to deal-winning strategies and regional growth plans.
• Present both technical and business solution aspects to C-Level stakeholders.

Qualifications and Experience

• Bachelor’s degree in a relevant discipline.
• At least 5 years of experience as a Solutions Consultant within the SaaS/PaaS environment, demonstrating success managing complex deals involving custom demos and Proofs of Concept.
• Familiarity with CRM, BPM, ERP, HCM systems, or No-Code/Low-Code platforms.
• Comprehensive technical expertise to address all functional and technical parts of RFIs and RFPs.
• Proven ability to collaborate closely with C-level executives to understand needs and provide tailored solutions.
• Strong knowledge of European market dynamics, including trends, competition, and regulations.
• Exceptional communication and presentation skills, capable of explaining complex topics clearly.
• Experience liaising customer requirements to Product Management teams effectively.
• Analytical and strategic thinker with innovative problem-solving abilities to identify opportunities and deliver impact.
• Willingness to travel as necessary for client interactions and industry events.
• Fluency in English.
• Recent hands-on coding experience in modern web or enterprise development platforms.
• Understanding of production environments such as application servers, web servers, and databases.

Additional Advantages

• Recent practical programming experience in contemporary web or enterprise development systems.
• Knowledge of production systems including application servers, web servers, and databases.

What We Offer

• Opportunities for growth and career advancement supported by mentorship and continuous learning.
• Flexible working arrangements promoting work-life balance and productivity.
• A culture that recognizes and celebrates achievements, encouraging employee contributions.
• An innovative environment embracing new technologies and bold ideas.
• Comprehensive benefits and compensation tailored based on country and employment status, including reward programs beyond salary to acknowledge dedication.