Solution Engineer

Overview

At Snowflake, we are pioneering the era of the agentic enterprise, seeking individuals deeply engaged with AI-native thinking who approach tools as trusted collaborators to innovate and accelerate problem-solving. We value modesty, adaptability in fast-paced settings, and an experimental mindset that encourages rapid testing of emerging technologies to enhance results. Your position here is not merely functional but plays a pivotal role in reshaping future workflows.

Role Summary

We are inviting applications for the role of Solution Engineer, tasked with addressing intricate data challenges and empowering enterprises to unlock the full potential of the AI Data Cloud. While expertise in data architecture remains necessary, this role particularly favors candidates capable of gaining trust at customer sites, advancing technical initiatives in multifaceted settings, and identifying new opportunities as they arise. Additionally, you will act as a customer technical advocate within Snowflake, influencing our product development to meet client needs.

Key Responsibilities

• Collaborate closely with account executives and interdisciplinary teams to secure technical wins throughout sales engagements.
• Communicate Snowflake’s platform vision and value proposition effectively to both technical experts and senior executives.
• Engage hands-on with clients through discovery sessions, presentations, workshops, and proof-of-concept projects to demonstrate Snowflake’s advantages.
• Provide guidance on contemporary data architectures, solution design, and implementation, covering analytics, data engineering, AI/ML, system performance, and governance.
• Convert customer business problems into practical and adoptable Snowflake solutions that yield sustained value.
• Cultivate trusted connections with architects, engineers, and business leaders within significant enterprise accounts.
• Maintain informed awareness of competing and complementary technologies to position Snowflake accurately.
• Partner with internal teams including Product Management, Engineering, and Marketing to refine products, messaging, and field strategies.
• Keep customers informed about Snowflake’s product innovations, roadmap updates, and emerging applications.
• Represent Snowflake in client meetings, executive discussions, workshops, and industry conferences.

Qualifications and Experience

• Over six years’ experience in roles such as solutions engineering, sales engineering, solution architecture, or technical pre-sales with customer engagement focus.
• Proficient in modern data ecosystem components including ETL/ELT processes, data warehouses, data lakes, analytics tools, and cloud-native platforms.
• Expertise working with enterprise clients within complex technical landscapes and diverse stakeholder groups.
• Strong practical skills in SQL and Python programming.
• Ability to link technical and business challenges of clients directly to Snowflake’s solutions with clarity.
• Excellent communication skills, capable of engaging both technical and executive audiences effectively.
• Confident in facilitating whiteboard sessions, technical workshops, and solution-oriented discussions.
• A practical, team-oriented attitude committed to hands-on involvement to ensure customer achievement.
• Proven relationship-building skills, able to translate technical jargon into structured business messages.
• A proactive, self-driven approach to identify and advance new opportunities.

Success Indicators

• Rapidly gaining trust from technical teams and key stakeholders within accounts.
• Exhibiting an execution-focused style that advances sales opportunities effectively.
• Clearly articulating how Snowflake capabilities deliver business and technical benefits.
• Creating technical advocates and solid partnerships inside customer organizations.
• Supporting both immediate deal closures and sustained account growth.

Team Culture

Our Solution Engineers are intensely customer-focused, serving as a key connection between strategic clients and Snowflake’s product teams. We value continuous learning, openness to feedback, and dedication to customer success while ensuring their feedback influences Snowflake’s innovation. Our goal is to make data accessible and valuable universally while propelling product evolution through client advocacy.

Snowflake is in a phase of rapid expansion and we seek individuals who embody our values, challenge conventional thinking, accelerate innovation, and aim to build enduring futures for themselves and the company.