Solution Architect - Engine by Starling

About Engine by Starling

Engine by Starling is the SaaS business evolved from Starling Bank, the UK's leading digital bank trusted by over 4 million customers. Engine provides innovative technology powering Starling Bank, now offered globally to banks and financial institutions seeking rapid growth through cutting-edge digital banking features and efficient back-office operations.

Our team thrives in a dynamic, fast-paced environment that emphasizes building transformative fintech solutions. We maintain a flat organizational structure to empower decision-making at all levels, foster innovation, and promote collaboration. Our culture supports knowledge sharing and ensuring efficiency and productivity in delivering superior results for customers. Our core values include Listening, Keeping It Simple, Doing the Right Thing, Owning It, and Aiming for Greatness.

Work Environment

We operate a hybrid model with a preference for candidates located within commuting distance to our Sydney CBD office to facilitate in-person collaboration. Travel across Australia, New Zealand, and occasionally internationally is required to support client engagements.

Role Overview

The Solution Architect will leverage deep understanding of Engine's technology and architecture to articulate product value, gather client requirements, and architect tailored solutions. This role spans sales, delivery, and ongoing client success phases, necessitating close collaboration with Engineering, Delivery, Product, Client Success, and Business Development teams.

Key Responsibilities

• Develop expertise in Engine’s architecture, technology, and features to effectively communicate benefits to technical and non-technical stakeholders.
• Lead technical design during implementation, liaising with client and system integrator partners' engineering leads and service owners.
• Collaborate with clients and partners to design solutions addressing their requirements while coordinating with Product and Engineering teams to deliver functionalities.
• Influence product roadmap by documenting scope and integration decisions, utilizing insights from internal teams.
• Champion existing clients’ technical needs, ensuring smooth delivery, integration, and ongoing success.
• Provide expert guidance to client engineering teams through detailed documentation such as API specifications and sequence diagrams.
• Work closely with Client Success to resolve technical issues, translate needs into technical requirements, and architect innovative platform enhancements.

Candidate Requirements

• Proven experience in end-to-end software engineering or solution architecture covering full software delivery lifecycle.
• Proficiency in software service design and integration principles, including RESTful APIs, OpenAPI specifications, and sequence diagram usage.
• Strong background in cloud infrastructure and large-scale cloud application deployment.
• Client-facing experience with a demonstrated ability to cultivate relationships with diverse stakeholders.
• Excellent interpersonal skills to communicate complex ideas to both technical and non-technical audiences.

Preferred Qualifications

• Experience in retail or business banking technology, including core banking, card processing, or payment systems.
• Involvement with delivery and implementation of large-scale digital transformation or core banking programs, application migration, and solution integration.
• Commercial awareness with experience creating business cases.
• Experience in SaaS environments in Client Solutions or Client Engineering capacities.
• Knowledge of global financial regulations.

Personal Attributes

• Strong delivery orientation focused on client outcomes.
• Ability to engage effectively with stakeholders of varying levels, roles, and technical backgrounds.
• Clear and confident communicator on technical topics.
• Comfortable working collaboratively and adaptively within a flat organizational structure.
• Willingness and ability to travel nationally and internationally, including initial upskilling time in London.

Interview Process

• Initial 45-minute phone/video interview with Engine team members.
• 90-minute architecture interview including a presentation and system design.
• Final 30-minute interview.

Benefits

• 25 days of annual leave plus a paid birthday holiday.
• Option to opt-out of public holidays.
• Ability to buy or sell up to 5 days of leave annually.
• 16 hours of paid volunteering time each year.
• Enhanced parental leave.
• Perkbox membership.
• Additional annual leave based on length of service.

Equal Opportunity and Privacy

Engine by Starling values diversity and provides equal employment opportunities regardless of race, religion, gender identity, sexual orientation, disability, veteran status, or any legally protected characteristic. Applicant data is processed in compliance with our privacy policies. AI tools are used to support but not replace human hiring decisions.