Aon

SME Client Manager

Aon

Tauranga, Bay of Plenty, New Zealand · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Resume
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Job description

About Aon

Aon is dedicated to enhancing decision-making through expertise and innovative approaches. Joining Aon means access to a global network of professionals and a career path offering opportunities for advancement across diverse roles and specialties.

Role Overview

As a Client Manager focusing on small and medium enterprises, you will handle relationship management, portfolio growth, and new business identification. You will collaborate with clients, insurance underwriters, and internal teams to craft customized strategies that foster value creation, client retention, and long-term success.

Key Responsibilities

  • Deliver efficient client servicing and manage servicing requirements.
  • Seek and develop growth opportunities within existing clients as well as new business sectors.
  • Provide professional, precise, and timely responses to client inquiries through effective communication with external parties.
  • Prepare business proposals to capture new opportunities.
  • Manage client contract renewals and calculate premiums accurately.

Required Skills and Qualifications

  • Proven track record in insurance broking with experience managing client portfolios.
  • Capability to deliver high-quality client service backed by excellent communication skills.
  • Level 5 Fire and General Insurance qualifications.
  • Exceptional written and verbal communication abilities.
  • Strong organizational aptitude to manage multiple responsibilities effectively.
  • Proficiency in Microsoft Office applications including Excel, Word, and Outlook.

Benefits and Workplace Culture

  • Supportive and collaborative environment with teams locally and internationally.
  • Comprehensive onboarding and ongoing professional development opportunities.
  • Potential for career advancement across various business functions.
  • Access to health and life insurance, income protection options, AON wellbeing days, and Employee Assistance Program (EAP) services.

Diversity and Inclusion

Aon is committed to creating an inclusive workplace where all individuals are empowered to be authentic. Equal employment opportunities are offered without discrimination based on race, religion, sexual orientation, gender identity, national origin, age, disability, or other legally protected status. Reasonable accommodations are provided throughout the recruitment process and employment to support individuals with disabilities.

Tools & software

Microsoft Excel required Microsoft Word required Microsoft Outlook required

How they work

Communication Time Management Organisation Customer Focus Relationship Building
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