Shift Supervisor

Position Overview

We are seeking a skilled Shift Supervisor to oversee daily operations at our restaurant establishment. This role requires effective leadership, operational management, and a commitment to outstanding guest experiences.

Key Responsibilities

• Oversee and manage daily restaurant workflows ensuring smooth operations.
• Lead, develop, and supervise team members through training and guidance.
• Uphold excellent customer service standards to maximize guest satisfaction.
• Maintain strict adherence to food safety, hygiene, and quality benchmarks.
• Manage inventory by monitoring stock levels and coordinating ordering processes.
• Control operational expenses by minimizing costs and reducing wastage.
• Address and resolve customer complaints in a timely and effective manner.
• Ensure compliance with standard operating procedures and brand guidelines.
• Drive sales performance to meet business goals.
• Create staff schedules and monitor team performance metrics.

Candidate Requirements

• Possess between 2 to 4 years of experience in roles such as Shift Manager or Shift Supervisor within quick-service restaurants, cafés, or casual dining outlets.
• Exhibit strong leadership capabilities alongside excellent communication and team coordination skills.
• Demonstrate thorough knowledge of restaurant operations, inventory control, and food safety protocols.
• Ability to thrive in a fast-paced environment while maintaining operational excellence.

Additional Information

The position is based in Bengaluru, Karnataka, India, offering a monthly salary between 15000 to 27500 INR.