Shift Manager

About the Role

This position is at a restaurant owned by an independent franchisee licensed to use McDonald's branding. The franchisee is the direct employer responsible for all employment decisions and matters, not McDonald's USA. Employment application and hiring decisions are solely handled by the franchisee.

Job Overview

As a Shift Manager, you will lead shifts regularly to ensure customers receive quick, accurate, and friendly service while maintaining McDonald's standards for quality and cleanliness. You will supervise crew members and fellow managers during your shift, coordinating tasks to meet service and operational goals effectively.

Key Responsibilities

• Ensure food safety compliance at all times.
• Facilitate clear internal communication among team members during shifts.
• Manage inventory to maintain appropriate stock levels.
• Oversee daily maintenance and uphold cleanliness standards.
• Lead and manage crew performance to deliver exceptional customer experience.
• Maintain quality in food preparation and presentation.
• Deliver outstanding customer service consistently.
• Monitor and enforce safety and security protocols.
• Assist with employee scheduling to meet operational needs.
• Conduct training to develop team skills and knowledge.

Experience & Qualifications

Previous leadership experience is preferred, particularly in restaurant, retail, or hospitality settings. We seek positive team players who can adapt to a fast-paced environment and maintain enthusiasm. Candidates must be at least 18 years old to qualify for a managerial role in corporate-owned restaurants.

Benefits

• Competitive pay rates.
• Generous paid vacation ranging from 15 to 25 days.
• 10 paid holidays annually plus an 8-week sabbatical every 10 years.
• Educational opportunities through the Archways to Opportunity program, including high school completion, college tuition assistance, and ESL classes.
• Comprehensive medical, dental, and vision insurance plans.
• Pre-tax flexible spending accounts for healthcare and dependent care.
• Short-term and long-term disability coverage, life insurance, and accident protection.
• Paid leaves of absence as applicable.
• Recognition through service awards.
• Employee support via resource connections.
• Assistance programs for adoption and philanthropic matching gifts.

Additional Information

This posting provides an overview but is not an exhaustive list of job duties. Employees perform various tasks daily beyond those listed here. Applying indicates understanding that employment is with the franchisee, not McDonald's USA, which does not partake in employment decisions or hold application information.