Shift Manager - Ellensburg

Overview

This role is for a shift manager position at a McDonald's restaurant locally owned and operated by an independent franchisee, not McDonald's USA. Employment-related matters such as hiring, discipline, scheduling, and staffing are handled solely by the franchisee. McDonald's USA does not influence employment applications or decisions for this position.

About the Role

The shift manager is responsible for leadership on each shift, ensuring customers receive prompt, accurate, and friendly service. This position requires overseeing the team, maintaining high standards for food quality, service, and cleanliness, as well as monitoring safety, security, and profitability throughout the shift. Shift managers may also plan shifts, set goals for their teams, communicate shift updates, and assist in meeting departmental targets.

Key Duties

• Supervise food safety procedures and compliance
• Facilitate internal communication among team members
• Manage inventory levels and ordering
• Ensure cleanliness and maintenance throughout the restaurant
• Lead and manage crew members effectively
• Oversee quality preparation of food items
• Deliver exceptional customer service experiences
• Maintain safety and security standards
• Assist with employee scheduling
• Provide training and coaching to staff

Preferred Qualifications

Candidates with prior leadership experience, especially in restaurant, retail, or hospitality sectors, are preferred. The ideal applicant thrives in fast-paced environments, enjoys working as part of a positive team, and has a flexible schedule. This role requires the applicant to be at least 18 years old to qualify as a manager in corporate-owned or operated McDonald's restaurants.

Additional Information and Benefits

• Hourly wage between $20.50 and $21.00
• One week of paid vacation after one year of managerial service, based on average hours worked
• Earn paid sick leave at a rate of one hour for every 40 hours worked
• Health insurance available for full-time employees averaging 30+ hours weekly
• Tuition assistance: $2,500 per year for crew members, $3,000 per year for managers
• Educational programs through Archways to Opportunity, including options for a high school diploma, college tuition aid, and ESL classes
• Uniforms provided at no cost
• 30% discount on national employee meals
• Incremental pay increases: $0.25 after 90 days, $0.50 after one year of service
• Additional $0.50 per hour premium for overnight shifts between 10 pm and 4 am at 24-hour locations

Employment Terms

This job description highlights key aspects of the manager role but does not encompass all daily responsibilities, which can vary. By applying, candidates acknowledge the independent franchisee's sole authority over their employment status and understand McDonald's USA does not partake in hiring decisions or application handling. Candidates should contact the franchisee directly regarding privacy policies and employment inquiries.