Shift Manager

About the Role

This position is available at a restaurant independently owned and operated by a franchisee separate from McDonald's USA. The franchisee holds a license to use McDonald's branding and products but manages all employment matters independently, including hiring, firing, and scheduling. McDonald's USA is not involved in employment decisions related to this role.

Overview

The Shift Manager role is designed for individuals eager to advance their career while enjoying good benefits and opportunities for growth. The position allows you to choose your work hours, support your educational pursuits, develop leadership skills, and contribute actively to delivering excellent customer experiences.

Primary Responsibilities

• Lead and oversee shifts ensuring customers receive prompt, accurate, and friendly service.
• Provide leadership to crew and assistant managers to maintain high standards of quality, service, and cleanliness.
• Plan and monitor shift activities, ensuring team performance meets established goals.
• Maintain safety, security, and profitability standards during shifts.
• Communicate effectively with succeeding Shift Managers to ensure smooth operational transitions.
• Support Department goals and manage staffing and scheduling during assigned shifts.
• Ensure food safety protocols are consistently followed.
• Manage inventory and ensure daily maintenance and cleanliness standards are met.
• Deliver exceptional customer service and maintain quality food production standards.
• Train staff and foster a positive, energetic team environment.

Qualifications and Requirements

• Preferred prior leadership experience, particularly in restaurant, retail, or hospitality settings.
• Positive attitude and team-oriented mindset with flexibility to handle a fast-paced work environment.
• Must be at least 18 years old to qualify as a manager at corporate-owned and operated McDonald's restaurants.

Benefits and Additional Information

• Competitive pay package.
• Generous paid time off including 15-25 days vacation, 10 paid holidays, and an 8-week sabbatical every 10 years.
• Access to education programs through Archways to Opportunity, including options to earn a high school diploma, college tuition assistance, and ESL classes.
• Comprehensive medical, dental, and vision insurance coverage.
• Pre-tax flexible spending accounts, short- and long-term disability, life and accident insurance.
• Paid leaves of absence and employee recognition programs.
• Additional perks such as adoption assistance and matching gifts program.

Important Notice

This description provides an overview and does not encompass all daily duties associated with working in a McDonald's restaurant. By applying, candidates acknowledge and understand the independent franchisee’s sole responsibility for employment decisions and privacy practices. McDonald's USA neither receives application information nor participates in hiring decisions for this role.