Shift Manager

About the Role

This opportunity is with an independently owned and operated franchisee of McDonald's, separate from McDonald's USA. The franchisee is the employer responsible for all employment-related decisions, including hiring, discipline, and scheduling. McDonald's USA holds the licensing rights for the branding but does not participate in employment decisions for this location.

Shift Manager Position Overview: As a Shift Manager, you will lead shift operations ensuring customers receive fast, friendly, and accurate service. Your role involves guiding crew members and managers to uphold high standards across quality, service, and cleanliness. You will plan shifts, oversee performance, monitor safety and profitability, and ensure smooth transition by communicating with the next Shift Manager.

Key Responsibilities

• Oversee food safety protocols during shifts.
• Maintain effective internal communication.
• Manage inventory to meet operational needs.
• Ensure daily maintenance and cleanliness of the restaurant.
• Lead and manage crew members.
• Ensure quality production of food items.
• Deliver exceptional customer service experiences.
• Monitor and enforce safety and security measures.
• Manage employee scheduling.
• Conduct training sessions for staff development.

Candidate Requirements

• Previous leadership experience preferred, especially in restaurant, retail, or hospitality settings.
• Positive team player with flexibility and enthusiasm for a high-paced environment.
• Must be 18 years or older for management roles in corporate-owned McDonald’s restaurants.

Additional Benefits

• Competitive compensation starting between $14 and $22 per hour.
• Paid vacation ranging from 15 to 25 days annually.
• Ten paid holidays plus an 8-week sabbatical every 10 years.
• Access to Archways to Opportunity educational programs, including high school completion, college tuition assistance, and ESL classes.
• Medical, dental, and vision insurance coverage.
• Pre-tax flexible spending accounts for healthcare and dependent care.
• Short- and long-term disability insurance, life and accident coverage.
• Paid leaves of absence.
• Recognition through service awards.
• Employee resource groups and connections.
• Adoption assistance and matching gift programs.

Important Employment Notice

This role is employed by a licensed franchisee, not McDonald’s USA, who holds sole responsibility for employment decisions and practices for this location. Applicants’ information will be submitted directly to the franchise organization, which independently manages hiring and related processes. McDonald’s USA will not receive applications or intervene in employment decisions.