Shift Lead

Overview

We are seeking a dedicated Shift Lead to join our team at B&Q Staines, working full-time for 36.75 hours per week on a permanent contract. This keyholder role involves shifts starting as early as 7am and ending as late as 9pm. The full-time equivalent salary is 29,429.50 annually, which includes a 1,719 hot spot allowance, plus 6.6 weeks of holiday.

Role Summary

As a Shift Lead, you will play a crucial part in maintaining a secure and welcoming environment for colleagues and customers alike. You will oversee daily store operations, ensuring everything runs seamlessly. Your responsibilities will include allocating colleague deployment effectively throughout your shift to optimize customer service, acting as the first point of contact for customers and team members, and ensuring the store complies with safety standards at all times.

Key Responsibilities

• Lead daily store operations to ensure smooth functioning.
• Assign and manage workforce deployment to enhance customer engagement.
• Serve as the primary contact for customers and staff during your shift.
• Uphold strict store safety protocols consistently.

Candidate Attributes

• Customer-focused with a strong commitment to doing what27s right for them.
• Possess a broad perspective beyond specific store departments.
• Highly safety-aware with great attention to detail for compliance.
• Enjoy collaborative team interactions and leadership roles.
• Bring enthusiasm to daily work and inspire your colleagues.
• Confident in making autonomous, customer-centric decisions quickly.

Benefits

• Competitive salary package including hot spot allowance.
• Generous 6.6 weeks of holiday.
• Access to an award-winning pension scheme.
• Opportunity to participate in ShareSave.
• Payroll giving program.
• Employee Assistance Program for personal support.
• Shopping discounts and diverse wellbeing benefits.

Inclusion and Support

B&Q is devoted to fostering a diverse and inclusive workplace where everyone feels valued and can thrive. We offer networks that support inclusivity and equal opportunities. If applicants require adjustments during recruitment, the company welcomes contacting them to provide necessary support and to be considered under the Disability Confident Scheme for eligible candidates.