SFA Administrator & Application Support Specialist
Samagi Spice Exports (Pvt) Ltd
Matara, Southern Province, Sri Lanka · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
Position Overview
Samagi Spice Exports (Pvt) Ltd invites experienced candidates to join their team as an SFA Administrator & Application Support Specialist based in Matara, Southern Province, Sri Lanka. This full-time onsite role offers the opportunity to maintain and enhance the efficiency of our Sales Force Automation system alongside supporting business growth initiatives.
Key Responsibilities
- Oversee the daily management and support of the SFA platform.
- Deliver application and technical support to ensure smooth system operation.
- Diagnose and resolve technical issues affecting the system.
- Administer user accounts, maintain data accuracy, and generate necessary reporting.
- Continuously assess system performance and suggest enhancements.
- Conduct training sessions and provide assistance to end users to optimize system use.
Candidate Profile
- Prior experience with SFA, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), or application support is desirable.
- Excellent analytical, problem-solving, and troubleshooting capabilities.
- Effective communication skills and ability to collaborate well in a team environment.
Additional Information
Based at our Matara location, this position requires a proactive individual committed to supporting IT systems crucial to our business operations. We encourage motivated candidates ready to contribute towards maintaining and improving technological resources to apply.
Application Process
Interested applicants are encouraged to submit their applications via email.