Service Coordinator
Welshpool, Western Australia, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are looking for a skilled Service Coordinator to join a respected company based in Welshpool. This role involves managing and scheduling technicians for maintenance, installation, and urgent repairs, ensuring efficient technician availability, and handling site access and mobilization tasks. You will be responsible for liaising directly with customers to understand their service requirements and delivering fitting service solutions. Additionally, this position requires monitoring service jobs to maintain accurate cost and work order records, preparing invoices post-service, and keeping comprehensive customer and service documentation up to date. Preparing reports and assisting with service coordination improvements are also key parts of this role.
Candidate Profile
The ideal candidate will have prior experience in service coordination or scheduling roles, demonstrating strong organizational and time management abilities. Excellent communication skills and customer orientation are essential, along with keen attention to detail and problem-solving capabilities. The role requires the ability to manage multiple priorities effectively and maintain calm in a fast-paced environment. Confidence with Microsoft Office and scheduling software is expected.