Senior TechOps Engineer

Overview

Uniphar Group is looking for a Senior TechOps Engineer to manage and support both on-premises and cloud IT infrastructure. This role involves ensuring stability, security, and high performance of systems across multiple platforms, including servers, storage, and networking components.

Key Responsibilities

• Manage and maintain hardware and software infrastructure, including installation and configuration of servers and networking equipment.
• Monitor system health, performance metrics, and capacity to guarantee system reliability and optimize operations.
• Perform timely troubleshooting and resolution of system issues to maintain high availability.
• Lead the patching and system upgrade processes to minimize business interruptions.
• Implement and uphold security policies devised by the SecOps team, addressing vulnerabilities and ensuring compliance with regulations.
• Coordinate with vendors for upgrades related to firewalls, VPNs, and other security tools.
• Oversee backup strategies and disaster recovery plans, conducting routine tests to ensure data integrity and quick recovery.
• Create automation scripts and processes using PowerShell to streamline system administration tasks.
• Assist in resolving complex problems escalated from internal teams and outsourced level 1 and 2 providers.
• Work collaboratively with developers, network teams, and IT staff to optimize infrastructure efficiency.
• Maintain comprehensive documentation of system configurations, workflows, and procedures for internal use and end-user support.

Required Skills and Experience

• Minimum of 5 years as a Senior Systems Administrator or an equivalent position.
• Expertise in Windows operating systems administration.
• Hands-on experience with major cloud platforms such as AWS, Azure, and GCP, along with virtualization technologies including VMware and Hyper-V.
• Solid understanding of networking concepts and troubleshooting (TCP/IP, DNS, DHCP, VLANs).
• Proficient scripting skills in PowerShell for automation.
• Experience designing and executing disaster recovery plans.
• Comprehensive knowledge of cybersecurity best practices and management of firewalls, VPNs, IDS/IPS.
• Capable of working effectively in a hybrid work model with strong time management skills.
• Strong analytical and problem-solving abilities to handle complex technical challenges.
• Willingness to participate in an on-call rotation schedule.

Preferred Qualifications

• Certifications for Microsoft Server and Azure are a plus.
• Experience with container orchestration technologies like Docker and Kubernetes.
• Familiarity with monitoring tools such as SCOM, Nagios, Zabbix, Prometheus, and Azure Monitor.