Senior Technical Program Manager, Region Services
Sydney, New South Wales, Australia · Full Time
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- Experience
- 5+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Eligibility
- Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance, including successful completion of an Organisational Suitability Assessment.
- Resume
- Required to apply
Where you'll work
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Job description
Overview
Amazon Web Services (AWS) invites Australian citizens or those eligible for Australian Government Security Clearance to apply for the Senior Technical Program Manager (TPM) role within the Region Services team. This team is critical in delivering large-scale cloud infrastructure programs. The Senior TPM will guide cross-disciplinary and technical teams from design through deployment, employing leadership, analytical insight, and negotiation skills to advance project delivery and manage complex program roadmaps.
Key Responsibilities
- Lead major, multi-team programs ensuring successful delivery for AWS customers.
- Proactively identify project obstacles and implement solutions, managing escalations and tradeoffs favoring program success.
- Build trust by regularly communicating program status and risks to senior leadership, simplifying complex issues.
- Influence stakeholders to drive deliverables without direct authority.
- Define, measure, and report project success metrics using data analysis and dashboards.
- Develop and disseminate operational best practices regionally and globally.
- Ensure continuous improvements in safety, security, and availability of regional operations.
- Mentor and develop career growth for team members including Technicians and other Technical Program Managers.
- Foster continuous learning focused on both technical skills and soft skills such as critical thinking, emotional intelligence, and adaptability.
A Day in the Life
Senior TPMs anticipate risks early, act decisively, and maintain project accountability. They deep dive into technical and procedural issues to find root causes, develop mitigations, and advance program success. Responsibilities include coordinating stakeholders, allocating resources, setting strategic roadmaps, and upholding quality standards.
Team and Culture
The Region Services team leads innovation in AWS regional design, construction, and operation, supporting diverse customer organizations worldwide. AWS values diversity in experience and encourages candidates from various backgrounds to apply. The company supports a work-life balance, inclusive culture, and professional growth through mentorship and learning resources.
Basic Qualifications
- At least 5 years in technical product or program management roles.
- 5+ years managing projects including scope, scheduling, budgeting, quality, risk, and critical path management.
- Experience owning and driving roadmap strategies.
- Background in system design.
Preferred Qualifications
- Over 5 years working closely with engineering teams.
- Experience in software development.
Additional Information
Applicants must be Australian citizens and either currently hold or be eligible to acquire an Australian Government Security Clearance, including successfully passing an Organisational Suitability Assessment.
Amazon acknowledges the Traditional Custodians of Australia and their connections to land and community, and is an equal opportunity employer supporting workplace accommodations.