Datacom

Senior / Tech Lead AI Engineer

Datacom

Wellington, Wellington Region, New Zealand · Full Time

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Experience
7+ yrs
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Resume
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Job description

About Us

Datacom is at the forefront of delivering intelligent applications to clients in New Zealand and Australia. We engage with a diverse array of domains and technological challenges, seeking talented AI Engineers to enhance our innovative solutions.

Role Overview

As the landscape of technology and customer demands evolve, Datacom is undergoing a substantial AI transformation that promises to revolutionize markets in New Zealand and Australia. We are seeking a Senior/Tech Lead AI Engineer passionate about pioneering AI advancements and contributing expert knowledge to our AI-driven software projects. This role involves collaborating with cross-functional teams to create and deploy state-of-the-art AI models that solve complex business problems. Multiple positions are open and ready for immediate filling.

Your Responsibilities and Contributions

  • Lead the development and delivery of AI solutions within our Digital Engineering AI team.
  • Design, develop, and integrate innovative AI models and workflows into production environments.
  • Collaborate with clients and stakeholders to understand their needs and translate requirements into effective AI implementations.

Essential Qualifications and Experience

  • Robust software engineering experience with at least seven years in professional development, primarily in Python and/or TypeScript.
  • Hands-on experience delivering generative AI applications on platforms such as Azure OpenAI, Microsoft Foundry, Amazon Bedrock, or similar.
  • Solid practical knowledge of AI concepts including context management, model integration with data and tools, retrieval methods, embeddings, and structured output formulation.
  • Proficient in troubleshooting and verifying AI services, managing API limitations, timeouts, and ensuring output reliability and workflow accuracy.
  • Strong communication skills enabling clear explanation of technical details, assessment of trade-offs, and alignment with customer expectations.

Preferred Skills and Expertise

  • Experience in professional services or client-focused roles.
  • Familiarity with AI orchestration frameworks such as LangChain or LangGraph, LlamaIndex, Microsoft Agent Framework, or equivalents.
  • Knowledge of advanced retrieval algorithms like hybrid search, reranking, and graph-based retrieval, including understanding complexity trade-offs.
  • Experience with AI-assisted development, workspace automation, controlled code execution, repair workflows, and outcome verification.
  • Understanding of Model Context Protocol or similar for integrating tools and data securely, including authentication and permission control.
  • Expertise in multimodal document and image processing using leading AI model providers and cross-modal embeddings.
  • Experience in fine-tuning AI models or hosting custom models on platforms such as Microsoft Foundry or Amazon SageMaker when suitable.

Culture and Employee Benefits

At Datacom, you will find a supportive environment that values career growth, well-being, and meaningful impact. We offer industry-leading training, parental leave, wellbeing support, and other employee benefits designed to help you thrive both professionally and personally.

  • Flexible and hybrid working options (if applicable)
  • Paid parental leave
  • 24/7 Employee Assistance Program (DataCare)
  • Access to ongoing learning, certifications, and career development resources
  • Membership to leading learning platforms and training for future skills
  • Recognition programs that celebrate employee achievements
  • Significant discounts and financial wellness benefits
  • Engagement in impactful and meaningful projects

Tools & software

Generative AI Tools Azure OpenAI required Microsoft Foundry required

How they work

Communication

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